Roadside Assistance

MindMerge Connect; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the rewards program domain is looking for a Customer Service Representative to join their Pharmacy Rewards team. The role involves assisting customers with inquiries, resolving issues, and providing excellent support to enhance their experience with the rewards program. This position offers flexible remote working options and is open to applicants across the USA.

Qualifications

• Customer service experience preferred.
• Basic knowledge of pharmacy services and rewards programs is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist with rewards program registration and troubleshooting.
• Provide information about reward points, redemptions, and benefits.
• Handle customer complaints and escalate issues as needed.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Problem-solving skills

Ability to handle multiple requests

Job description

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Description:

We are looking for a Customer Service Representative to join our Pharmacy Rewards team. This role involves assisting customers with inquiries, resolving issues, and providing excellent support to enhance their experience with our rewards program.

Pay Scale

$30.00 – $50.00 HourlyPosted: 2 Hours Ago[/vc_column_text][/vc_column][/vc_row][vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="dark" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none"][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" column_element_direction_desktop="default" column_element_spacing="default" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" column_position="default" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" text_direction="default"]

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Assist with rewards program registration and troubleshooting
• Provide information about reward points, redemptions, and benefits
• Handle customer complaints and escalate issues as needed
• Maintain accurate records of customer interactions

Requirements

• Strong communication and problem-solving skills
• Ability to handle multiple requests efficiently
• Basic knowledge of pharmacy services and rewards programs is a plus
• Customer service experience preferred

Work Type

• Remote/Flexible

Location

• Open to USA applicants

Interested? Apply now and be part of our growing team!

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