Road Supervisor/Dispatcher

Transdev; Vista (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Road Supervisor/Window Dispatcher to ensure safe and efficient transportation operations. This role involves overseeing route compliance, training drivers, and addressing customer service concerns. The ideal candidate will have a strong focus on safety and customer service, with the ability to manage schedules and evaluate driver performance. Join a dynamic team dedicated to providing reliable mobility solutions while enjoying competitive pay and comprehensive benefits. This is an excellent opportunity to make a significant impact in the transportation sector.

Benefits

Vacation: up to 20 days

Paid Sick Leave: 7 days

Medical, Dental & Vision Insurance

401k Retirement Benefits

Company Holidays

Qualifications

• Experience in customer service and safety procedures is essential.
• Must have supervisory experience with hourly employees.

Responsibilities

• Communicate job requirements and responsibilities to drivers.
• Conduct accident investigations and assist drivers with reports.
• Develop and host driver training and safety courses.

Skills

Customer Service

Safety Procedures

Scheduling

Accident Investigation

Driver Training

Communication

Performance Evaluation

Education

High School Diploma or GED

California Commercial Driver’s License (CDL), Class B

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Road Supervisor/Window Dispatcher

Transdev in Chula Vista, CA is hiring a Road Supervisor/Window Dispatcher. Road Supervisors/Window Dispatcher ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

Transdev is proud to offer:

• $22.74- $29.25 (ATU Collective Bargaining Agreement Pay scale)

• Starting pay $22.74 with progression to $29.25 over 3years.

Benefits include:

• Vacation: up to 20 days based on years of service

• Paid Sick Leave: 7 days

• Holidays: 7 days

• Full time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.

Benefits may vary depending on location/Union policy. The above represents the CBA for ATU for Road Supervisor/Dispatcher for Chula Vista, CA.

Key Responsibilities:

• Communicate job requirements and responsibilities to drivers.

• Day to day scheduling, counseling, and submitting evaluation reports to local management.

• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.

• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.

• Observe drivers on the road - correct safety problems on the scene while documenting violations.

• Liaison between drivers and both the customers and organization in customer service concerns

• Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.

• Receives lost & found items.

• Documents bus driver absences and enters into one or more computer databases. Receives and reviews written reports from bus drivers. Enters information on service incidents into a computer data base.

• Works effectively with fellow window dispatchers, road supervisors and bus operators in order to attain the best service product possible to customers.

• Ensures that drivers have arrived to work on time by continuously reviewing driver check-in VDS display monitor.

• Coordinates with maintenance to obtain equipment availability for service, and assigns equipment to drivers.

• Drive routes periodically.

• Other duties as required.

Qualifications:

• High School Diploma or GED

• Must be able to obtain and maintain a California Commercial Driver’s License (CDL), Class B with Passenger Endorsement

• Must be the age of 21 or older

• Supervisory experience with hourly employees; 2-3 years transit supervisory experience preferred

• Computer literate - basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint

• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.

• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

• Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:Please Click Here for CA Employee Privacy Policy.

Job Category: Operations Management & Supervisory

Job Type: Full Time

Req ID: 5139

Pay Group: 6FM

Cost Center: 327

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.