Road Supervisor / Dispatcher

Transdev; Middlesex (NJ); On-site; USD 38,572 - 39,261; Full time

Benefits offered by this job

Competitive compensation

Two weeks vacation

401(k) retirement plan

Health benefits

Job summary

A leading transportation company in Middlesex, NJ is seeking a Road Supervisor/Dispatcher. The ideal candidate will ensure all routes comply with safety regulations and communicate effectively with drivers. Key responsibilities include scheduling, conducting accident investigations, and monitoring driver performance. Competitive compensation ranging from $28.00 to $28.50 per hour, along with generous benefits including vacation and medical insurance.

Qualifications

• Supervisory experience with hourly employees; 2–3 years transit supervisory experience preferred.
• Computer literate – basic knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
• Must pass DOT drug testing and physical if applicable.

Responsibilities

• Communicate job requirements to drivers.
• Conduct on-the-scene accident investigations.
• Evaluate and monitor driver safety and performance.

Skills

Customer service orientation

Supervisory experience

Basic computer skills

Education

High School Diploma or GED

Valid Commercial Driver’s License

Job description

Overview

Road Supervisor/ Dispatcher role with Transdev in Piscataway, NJ. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service–oriented professionals who are dedicated to safety.

Responsibilities

• Communicate job requirements and responsibilities to drivers.
• Day-to-day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports, and safety violations documents.
• Oversee road service assigned carriers by tracking trip performance measures and ensuring routes begin on time.
• Observe drivers on the road; correct safety problems on the scene while documenting violations.
• Liaison between drivers and customers and the organization in customer service concerns.
• Evaluate and monitor driver safety and performance in compliance with legal, employment, and labor policy matters.
• Drive routes periodically.
• Other duties as required.

Qualifications

• High School Diploma or GED
• Valid Commercial Driver’s License
• Supervisory experience with hourly employees; 2–3 years transit supervisory experience preferred
• Computer literate – basic knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule 1 drugs, including cannabis, for any reason.

Benefits

• Competitive compensation package of minimum $28.00 – Maximum $28.50
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• Long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of indoors and outdoors.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate transportation systems, maintain vehicles and fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Transdev is a global leader in mobility with operations in 19 countries, powered by 110,000 team members. For more information, visit www.TransdevNA.com.

Equal Employment Opportunity

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.