Road Supervisor

Keolis America, Inc.; Van Nuys (IN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401K (Company Contribution)

Life Insurance

Paid Time off

Friendly work environment with Career

Work/Life Balance

Job summary

Keolis America, Inc. is seeking a qualified Supervisor to oversee bus operations and ensure safety compliance across street routes. The role supports dispatch, maintenance, and field staff while maintaining passenger service standards.

The successful candidate will manage operator performance, communicate across departments, and adapt to flexible schedules, including weekends and holidays, in a safety‑driven environment.

Qualifications

• High School diploma or equivalent required.
• Valid CDL with endorsements for operating vehicles.
• Minimum 2 years of bus operations experience.
• At least 2 years of full-time operator experience.
• Knowledge of vehicle systems and data/communications.
• Knowledge of State and Federal safety regulations and programs.
• Ability to read, write and speak English.
• Ability to communicate with all departments.
• Ability to work independently.

Responsibilities

• Assist dispatch and maintenance staff with vehicle changes in the field.
• Assist operators with service or passenger problems.
• Conduct site checks and road observations per policy.
• Monitor street operations for on-time performance and schedule adherence.
• Provide safety feedback to safety and operations teams.
• Follow company safety and procedures.

Skills

Supervision

Safety compliance

Customer service

Communication

English proficiency

Independent work

Schedule flexibility

Education

High School diploma

CDL with endorsements

Job description

• 401K (Company Contribution)
• Life Insurance
• Paid Time off
• Friendly work environment with Career Professionals
• Work/Life Balance

Knowledge and Experience

• High School diploma or equivalent
• Valid driver's license (CDL, with commercial & amp; air brake endorsements) for a minimum of 2 years prior to application date.
• At least 2 year of bus operations experience required.
• At minimum of 2 year of experience required as a full time operator
• Knowledge of project specific vehicles, components and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Strong customer service attitude.
• Ability to read, write and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.

Skills

• Road Supervisors are to provide direct oversight of vehicle operators on the street.
• Must be willing to have flexibility with schedule and/or work split shifts, weekends and holidays.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Ability to work under stress and meet strict timelines
• Ability to use 2-way radio and communicate effectively.
• SFRTA policy adherence.
• Monitor Service Operations.
• Monitor AM and PM Pull-Outs and Pull-Ins
• Inspects vehicles for damage and compliance with safety standards and F.A.C 14-90
• Observes driving skills and work habits of drivers in the field
• Supports the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
• Act as vehicle operator as need it.

Key Accountabilities

• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Assist operators with service or passenger problems.
• Conduct site checks and road observations according to client and local policy.
• Monitor street operations for on-time performance and schedule adherence.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
• Follow company safety and operational rules and procedures.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements

• Drug screening:Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing apre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also becontingent upon completion of abackground check consistent with applicable federal, state, and/or local laws.
• Safety commitment:Safety is a way of life atKeolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we canbecome the safesttransportation company in the world.
• Environmental commitment:Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities wherewe operate.
• EEO statement:Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact [e-mail]. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization:“Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position”
• Disclaimer and closing statement:The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.