Road Service Technician

Monroe Tractor; Derby (VT); On-site; USD 27,552 - 55,104; Full time

Benefits offered by this job

Health Savings Account (Employer + Employee Contributions)

Accident & Disease Insurance

Competitive Paid Time Off Policy

Short/Long Term Disability

Uniforms provided

Discounts on products and services

Continued education training

Job summary

Monroe Tractor in Vermont is seeking a skilled Diesel Road Technician to provide professional, safe, and efficient support for customers. Responsibilities include routine maintenance and complex repairs on heavy equipment.

The ideal candidate will have a strong background in heavy construction or agriculture equipment, excellent customer service skills, and the ability to lift 50-75 pounds. Company benefits include health savings accounts, competitive paid time off, and continued education opportunities.

Qualifications

• Prior experience in heavy construction or agriculture equipment is preferred.
• Valid driver's license and clean driving record required.
• Strong sense of urgency and ability to work collaboratively.

Responsibilities

• Provide technical service to equipment.
• Resolve malfunction issues and follow work procedures effectively.
• Maintain workspace in an organized and clean manner.

Skills

Independent work ethic

Customer service skills

Clear communication

Ability to lift 50-75 pounds

Job description

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best‑in‑class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family‑owned business!

We’re looking for a skilled Diesel Road Technician with a strong background in heavy equipment. In this role, you’ll provide professional, safe, and efficient support for our customers on the road, handling everything from routine maintenance to complex diesel engine repairs.

Qualifications

• Prior experience in heavy construction equipment or agriculture equipment is preferred.
• Strong independent work ethic but also able to work collaboratively with a team.
• Excellent customer service skills; a builder of relationships.
• Clear and concise communications.
• A strong sense of urgency, focusing on time.
• Valid drivers license and clean driving record is required.
• Ability to independently lift between 50-75 pounds.

Responsibilities

• Provide technical service to equipment.
• Read job orders.
• Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively.
• Follow checklists to ensure all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test‑drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and return them to the warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by the supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were before being serviced.
• Show the utmost courtesy to all guests, visitors, and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
• Any other duties as outlined by the Service Manager and, or management.

Company Benefits

• Health Savings Account (Employer + Employee Contributions)
• Accident & Disease Insurance
• Competitive Paid Time Off Policy
• Short/Long Term Disability
• Annual Reviews
• Uniforms provided
• Discounts on products and services
• Continued education, manufacturer hands‑on and web‑based training

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.

Pay is commensurate with the applicant’s experience, as it relates to the position. Pay range: $20 - $40 USD.