Road Maintenance Coordinator

J.B. Hunt Transport, Inc.

Lowell (AR)

On-site

USD 22,000 - 31,000

Full time

12 days ago

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Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Paid maternity leave

Paid parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. is seeking a Road Maintenance Coordinator in Lowell, AR. Under supervision, you will answer breakdown calls and resolve equipment issues with drivers and vendors to keep assets on the road. Manage repair expenditures with approvals above $500.

You will coordinate with vendors, monitor repair status, and ensure safe, cost-effective resolutions to maximize equipment utilization and minimize downtime.

Qualifications

GED or high school diploma required.
Preferred knowledge of automotive/maintenance terminology.
Ability to adapt to a dynamic work environment and shifting priorities.
Strong communication and information transmission skills.
Accurate information processing and multitasking abilities.

Responsibilities

Answer breakdown calls and route to vendors or facilities promptly.
Provide follow-up to ensure timely problem resolution.
Maintain driver/vendor contact and update operations on status.
Locate nearest vendor to minimize wait time and cost.
Resolve tire and equipment issues to maximize utilization and safety.

Skills

Communication

Attention to detail

Time management

Teamwork

Customer service

Education

GED

High School Diploma

Tools

Microsoft Office

PowerPoint

Excel

Outlook

Job description

Position Information

Job Title: Road Maintenance Coordinator

Department: Production & Skilled Trades

Country: United States of America

State/Province: Arkansas

City: Lowell

Full/Part Time: Full time

Job Summary

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.

Key Responsibilities

Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs
Provide follow up to ensure problems have been handled in a timely manner
Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status
Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00
Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization

Qualifications

Minimum Qualifications: High school diploma or GED equivalent with up to 1 year of related experience and/or training OR equivalent combination of education and experience
Preferred Qualifications: Automotive and/or diesel mechanic knowledge
Ability to adapt to a dynamic work environment and shifting priorities and directives
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to process information with high levels of accuracy
Ability to establish and maintain effective relationships with personnel, customers and vendors
Ability to use time and resources efficiently and effectively
Ability to work both individually and as a team
Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
Ability to meet or exceed customer needs and expectations to provide excellent service

Salary and Compensation

The expected starting pay for this position is $19.25

This position is not eligible for employment-based sponsorship.

Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure (includes vacation and sick time)
Six weeks of paid maternity leave along with two weeks of paid parental leave
Six paid holidays annually

Education and Experience

GED (Required)
High School (Required)
Work Experience: Transportation/Logistics

Job Opening ID

00645183

Equal Employment Opportunity Statement

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.