RN Triage - Urology

Endeavor Health; Villa Park (IL); On-site; USD 48,000 - 74,000; Full time

Benefits offered by this job

Premium pay

Career growth

Medical & dental

Vision

Tuition reimbursement

Free parking

Wellness program

Retirement with company match

Job summary

Endeavor Health in Elmhurst, IL is seeking a Registered Nurse Triage (RN) - Urology for a full-time, 40-hour week role. The position involves inbound/outbound telephone triage, patient education, and coordination of care, including glucose monitor placement, testing, referrals, and insurance authorizations.

Candidates must hold Illinois RN licensure and CPR certification; BSN is preferred. The role requires strong communication, resilience under pressure, ability to stand/walk, and flexibility

Qualifications

• Current Illinois RN licensure and CPR certification required.
• BSN degree preferred; office-based RN experience desired.

Responsibilities

• Perform inbound/outbound telephone triage to assess caller needs.
• Provide patient education and manage glucose monitor placement and testing.
• Coordinate referrals and obtain insurance pre-authorizations.
• Maintain exam rooms by cleaning and stocking supplies.

Skills

Communication skills

Resilience under pressure

English proficiency

Education

Illinois RN licensure

CPR Certification (AHA)

BSN preferred

Job description

Hourly Pay Range:

$35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Registered Nurse Triage (RN) - Urology

• Location: 1200 S York Rd, Elmhurst, IL

• Full Time: 40 hours / week

• Office Hours: Monday - Friday 7:00 AM - 5:00 PM

• Travel Required: This role includes some travel to other locations and requires flexible hours to meet operational needs

What you will do:

• Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem‑solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention. Duties include: phone triage, patient education and continuous Glucose Monitor placement, testing, insurance pre‑authorization and referrals, clean and stock exam rooms.

What you will need:

• Current Illinois RN licensure

• Current CPR Certification issued by American Heart Association (AHA)

• Office RN and BSN preferred

• Self‑starter, able to handle periods of high stress

• Prolonged periods of standing/walking/sitting/bending/reaching/climbing and repetitive use of hands

• Able to lift up to 40 lbs. and carry/push up to 20 lbs.

• Able to effectively communicate in English, both written & verbal

Benefits (For full time or part time positions):

• Premium pay for eligible employees

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community‑connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging?each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.