RN Triage Line Nurse - Remote in Arkansas

Arisa Health, Inc.; United States; Remote; USD 65,000 - 78,000; Full time

Job summary

Arisa Health, Inc. is seeking an experienced Registered Nurse to work remotely in Arkansas as an RN Triage Line Nurse.

You will provide timely, safe, and client-centered telephone assessment and clinical support to Arisa Health clients, serving as a connection between patients, providers, pharmacies, and the care team. The role requires an Arkansas RN license, 2–5 years of nursing experience, and the ability to triage urgent or crisis situations while documenting assessments and coordinating

Qualifications

• Associates Degree or Specialized Training.
• Current Registered Nurse Licensure in Arkansas.
• 2-5 years of related nursing experience.
• Strong clinical judgement and decision making.
• Excellent verbal and written communication skills.
• Knowledge of medications, dosing, indications, and potential adverse effects.
• Strong organizational, documentation, and prioritization skills.
• Ability to remain calm and effective when managing urgent, high risk or crisis situations.

Responsibilities

• Triage incoming patient calls and assess the nature and urgency of clinical concerns.
• Provide nursing guidance within scope of practice and established protocols.
• Review medication refill gaps when clinically appropriate.
• Complete and submit medication and treatment prior authorization requests.
• Assess patients to mental health professionals, crisis services, or other appropriate resources based on clinical need.
• Accurately document triage assessments, interventions, referrals, and follow up recommendations.
• Coordinate care and communication among patients, nurses, physicians, mental health professionals, pharmacies, scheduling staff, and other members of the interdisciplinary team.

Skills

Clinical judgment

Verbal & written communication

Medication knowledge

Calm under crisis

Organization & documentation

RN licensure Arkansas

Education or training

Education

Associate degree in nursing (ADN) or equivalent

Job description

Arisa Health is seeking an experienced Registered Nurse to work remotely in Arkansas as an RN Triage Line Nurse. This role provides timely, safe, and client-centered telephone assessment and clinical support to Arisa Health clients. The RN Triage Line Nurse serves as an important connection between patients, providers, pharmacies, and the care team by addressing clinical questions, medication needs, appointment concerns, and urgent or crisis situations.

What we look for in an RN Triage Line Nurse:

• Associates Degree or Specialized Training
• Current Registered Nurse Licensure in Arkansas
• 2-5 years of related nursing experience
• Strong clinical jusgement and decision making
• Excellent verbal and written communication skills
• Knowledge of medications, dosing, indications, and potential adverse effects
• Strong organizational, documentation, and prioritization skills
• Ability to remain calm and effective when managing urgent, high risk or crisis situations

What you will do as an RN Triage Line Nurse:

• Triage incoming patient calls and assess the nature and urgency of clinical concerns
• Provide nursing guidance within scope of practice and established protocols
• Review medication refill gaps when clinically appropriate
• Complete and submit medication and treatment prior authorization requests
• Assess patients to mental health professionals, crisis services, or other appropriate resources based on clinical need
• Accurately document triage assessments, interventions, referrals, and follow up recommendations
• Coordinate care and communication among patients, nurses, physicians, mental health professionals, pharmacies, scheduling staff, and other members of the interdisciplinary team

Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities one life at a time.