RN | Triage Call Center | PRN Status

Logan Health Medical Center; United States; On-site; USD 60,000 - 90,000; Part time

Benefits offered by this job

401(k) match

Employee Assistance Program

Shift differential pay

Job summary

Logan Health Medical Center in the United States seeks a compassionate RN to join our Triage Call Center on a PRN basis. You will perform nursing assessments, triage, patient education, and care coordination by phone to support safe clinical decision-making.

This fast-paced, patient-centered role requires strong clinical judgment, excellent communication, and the ability to work independently. Weekend/holiday coverage is required; Montana license or compact license is needed; BSN is preferred.

Qualifications

• Current Montana RN license or multi-state compact license with authorization to practice in Montana.
• Minimum of two (2) years of RN experience in a medical setting such as a clinic, physician office, or hospital.
• Current BLS/CPR certification at the Healthcare Provider level.
• Knowledge of professional nursing theory and clinical practice, medical terminology, infection prevention and control, OSHA rules, and HIPAA requirements.

Responsibilities

• Provide telephonic triage, assessment, and clinical guidance using the nursing process.
• Develop and implement individualized, goal-directed care plans.
• Accurately transcribe and carry out provider orders, both verbal and written.
• Document all patient interactions in accordance with organizational standards.
• Monitor and report changes in patient condition, both physical and mental.
• Educate patients and families regarding health conditions, treatment plans, and follow-up care.
• Coordinate patient care and interventions with providers.
• Maintain infection prevention and workplace safety protocols.
• Demonstrate strong prioritization, problem-solving, and decision-making skills.
• Maintain reliable attendance and dependability for scheduled shifts.

Skills

Critical thinking

Organizational skills

Prioritization

Verbal communication

Professionalism

MS Office

Education

RN license (Montana or compact)

BSN preferred

Tools

Microsoft Office

Job description

This position provides primary care to patients, including assessment, treatment, care planning, and medical care evaluation.

Our Mission

Quality, compassionate care for all.

Our Vision

Reimagine health care through connection, service and innovation.

Our Core Values

Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health is seeking a compassionate, experienced, and highly skilled Registered Nurse (RN) to join our Triage Call Center team in a PRN (as-needed) role.

In this position, you will provide professional nursing assessment, triage, patient education, and care coordination by phone, helping support safe, timely, and effective clinical decision-making.

This is a fast-paced, patient-centered opportunity ideal for an RN who is confident working independently, exercises strong clinical judgment, and thrives in a dynamic healthcare environment.

Schedule / Hours of operation

8:00 AM – 6:30 PM, 7 days per week, 365 days per year

PRN expectations include: No set schedule; shifts are assigned based on department needs.

Coverage for vacations, call-offs, and high-volume periods.

Availability equivalent to at least one day per week.

Some weeks may include multiple shifts, while others may have none.

Weekend and holiday availability is required.

Future expansion may include evening shift coverage.

Qualifications Required

• Current Montana RN license or multi-state compact license with authorization to practice in Montana
• Minimum of two (2) years of RN experience in a medical setting such as a clinic, physician office, or hospital
• Current BLS/CPR certification at the Healthcare Provider level
• Strong knowledge of: Professional nursing theory and clinical practice
• Medical terminology
• Infection prevention and control practices
• OSHA rules and safety standards
• HIPAA guidelines and patient confidentiality requirements

Preferred

• BSN degree
• Previous experience in a triage or call center environment
• Experience in assigned specialty area(s)

Skills and Abilities

• Excellent critical thinking and sound clinical judgment
• Strong organizational skills and attention to detail
• Ability to prioritize and adapt in a fast-paced environment
• Effective verbal communication and interpersonal skills
• Ability to handle sensitive situations with professionalism and discretion
• Proficiency in Microsoft Office and the ability to learn new systems quickly

Key Responsibilities

• Provide telephonic triage, assessment, and clinical guidance using the nursing process
• Develop and implement individualized, goal-directed care plans
• Accurately transcribe and carry out provider orders, both verbal and written
• Document all patient interactions in accordance with organizational standards
• Monitor and report changes in patient condition, both physical and mental
• Educate patients and families regarding health conditions, treatment plans, and follow-up care
• Coordinate patient care and interventions in collaboration with providers
• Maintain strict adherence to infection prevention and workplace safety protocols
• Demonstrate strong prioritization, problem-solving, and decision-making skills
• Maintain reliable attendance and dependability for scheduled shifts

Why Join Logan Health?

• Be part of a collaborative, mission-driven healthcare team
• Enjoy the flexibility of a PRN schedule
• Play a vital role in patient access, support, and care coordination
• Expand your clinical expertise in a dynamic triage environment

Shift: Day Shift

10 Hours (United States of America)

PRN / Casual status. Hours will vary and are scheduled as needed to support departmental and patient care needs.

Benefits

• PRN employees can participate in a matching 401(k) plan
• Access to the Employee Assistance Program
• Hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs
• Pay rates and scheduling practices may vary by department

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Our Motion

Our Mission: Quality, compassionate care for all. Our Vision Reimagine health care through connection, service, and innovation. Our Core Values Be Kind – We foster compassion and positivity in our work environment. Work Together – Collaboration leads to innovation, efficiency, and improved communication. Trust and Be Trusted – We build trust by acting with authenticity, empathy, and good intent. Strive for Excellence – We continually push ourselves to improve, innovate, and deliver high-quality care and services.