RN-System Operations Center

University Hospitals; Shaker Heights (OH); Vor Ort; USD 41.000 - 52.000; Teilzeit

Zusammenfassung

University Hospitals in Shaker Heights, OH, seeks a part-time RN for the System Operations Center. The role provides virtual clinical care, triage, and coordination with the healthcare team. You will support inbound and outbound communications and help ensure safe patient care.

Requirements include one year of RN experience, ADN or higher, and BLS; ACLS/PALS may be required by unit. Strong communication and collaboration are essential.

Qualifikationen

• One year of RN experience required.
• Knowledge of nursing process and practice.
• Ability to use clinical monitoring equipment.

Aufgaben

• Provide virtual clinical care within scope of practice.
• Perform clinical triage and support via inbound/outbound calls.
• Coordinate patient transfer requests with receiving facilities.
• Collaborate with SOC staff to improve operations.
• Promote a positive work environment.
• Support performance/quality improvement initiatives.

Kenntnisse

RN experience

Professional communication

Nursing process knowledge

Ausbildung

Diploma in Nursing

ADN

BSN

MN

Tools

Stethoscope

Thermometer

Sphygmomanometer

Electronic monitoring devices

Jobbeschreibung

Job Description - RN-System Operations Center (260007CY)

RN-System Operations Center - ( 260007CY )

This position is part-time, 24 hours per week, and will be located at the UH Management Services Center in Shaker Heights, OH.

Provides virtual clinical care to patients within the recognized scope of practice for the profession and professional licensure requirements

Provides clinical triage and clinical support using established protocols during in-bound and out-bound telephone communication with patients, family, caregivers and other members of the healthcare team

Assists in coordination of incoming patient transfer requests with receiving facility and physicians

Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes

Possess and obtain working knowledge of external and inter-facility protocols and standards of practice

Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations

Delivering exceptional customer service while facilitating communication across multiple disciplines

Work with all System Operations Center (SOC) staff in a team orientated, collaborative approach

Responsible for promoting a Best Place to Work Culture and positive and professional work environment

Actively participates in the development and implementation of performance/quality improvement

Other duties as assigned

Experience & Knowledge:

One year of RN experience required

Education

• Other Accredited Program: Diploma in Nursing or
• (ADN) Associate's Degree in Nursing (Required)
• (BSN) Bachelor's Degree in Nursing (Preferred)
• (MN) Master in Nursing (Preferred)

Knowledge, Skills, & Abilities

• Knowledge of nursing process and practice. (Required proficiency)
• Uses a wide variety of technical equipment to meet patient needs and prescribed clinical therapies (ie. stethoscopes, thermometers, sphygmomanometers and electronic monitoring devices. (Required proficiency)

Licenses and Certifications

• Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire) and
• Basic Life Support (BLS) (Required Upon Hire)
• Advanced Cardiac Life Support (ACLS) May be required based on the clinical care standards of the unit. Refer to ACLS/PALS Unit Requirements document found on DWP Nursing Portal to determine requirements by unit.
• Pediatric Advanced Life Support (PALS) May be required based on the clinical care standards of the unit. Refer to ACLS/PALS Unit Requirements document found on DWP Nursing Portal to determine requirements by unit.