RN Supervisor

LifeMatters; Raleigh (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision Insurance

Life Insurance

Health Savings Account

Flexible Spending Account

401(k) Matching

PTO

Holidays

Job summary

TheKey is seeking a Registered Nurse to provide direct client care and supervise clinical staff across locations, ensuring high-quality services and adherence to state requirements. The role includes leading the clinical team, coordinating care plans, and ensuring timely documentation and regulatory compliance.

Travel to client homes 50–75% of the time is required; RN license must be active in the state. This is a full-time, on-site position with a focus on aging in place for clients at home.

Qualifications

• Current RN license in the state of employment and active in good standing.
• 3–5 years of healthcare, elder care, social work, or related experience.
• Current CPR Certification and strong customer service skills.

Responsibilities

• Supervise clinical staff and manage client cases.
• Assess physical, psychosocial, spiritual, and environmental status of clients.
• Perform initial client assessments and coordinate care plans.
• Provide nursing services per plan of care and update as needed.
• Ensure compliance with state regulations and training requirements.
• Lead training sessions and supervise caregiver performance.

Skills

RN License

Healthcare experience

CPR Certification

Customer service

Documentation in system

Travel to client homes

Tools

Electronic Health Records

Job description

Job Description Summary

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Job Description Summary

The Registered Nurse provides direct client care services and supervision utilizing the nursing process and clinical knowledge to ensure high-quality client care and provides leadership and oversight to all clinical roles within the location. Responsible for ensuring that our services are in-line with any requirements from within your State. For this role, you are required to maintain an active RN License within your designated State.

Essential Duties and Responsibilities

• Responsible for supervision of clinical staff and overall management of client cases.
• Assesses the physical, psychosocial, spiritual, and environmental status of assigned clients systematically and continuously to provide required client services.
• Performs initial client assessment, as required by State regulations, and consults with physicians, other staff, client/family, and other caregivers to formulate a plan of care and coordinate delivery of services to ensure high-quality client care.
• Provides nursing services in accordance with the plan of care and utilizes the nursing process.
• Performs ongoing assessment of client’s status and response to services to evaluate the plan of care and modify as necessary, and updates clients and/or family members with any recommended changes.
• Adheres to department and agency policies, procedures, and methods to increase the department’s contribution to the organization’s effectiveness.
• Performs related accountabilities/responsibilities as required or directed.
• Continuously evaluates the client’s status and works with client/caregiver in developing ways to meet their needs.
• Coordinates and integrates services being provided to each client by all disciplines.
• Initiates and revises client care plan for the clinical team based on client’s needs and supervises the care provided by the clinical team.
• Ensuring that you meet or exceed regulatory requirements with your designated State.
• Ensures that our clinical teams/caregivers meet or exceed the regulatory requirements set forth within your State, are adequately trained to deliver care, and receive RN instruction as needed.
• This includes leading the practical skills portion of any trainings and re-trainings.
• Supervises clinical team’s/caregiver performance and ability to perform duties on an ongoing basis, including conducting periodic formal caregiver performance evaluations of their delivery of care.
• Performs a timely assessment of a client’s change in condition, informs the physician and other healthcare team members of changes in the client’s conditions and needs, and updates the plan of care accordingly.
• Other duties as assigned.

Required Skills, Education, and Certifications

• Current Registered Nurse license in the state of employment; continued employment is contingent upon maintaining an active license in good standing.
• Three to five years experience in health care, elder care, social work, or related industry.
• Current CPR Certification.
• Excellent customer service and conflict resolution skills.
• Computer proficiency and ability to document timely and accurately notes in system.
• Ability to provide care in a variety of settings.

Physical Requirements

• Ability to travel to client homes and other locations 50 – 75% of the time.
• Ability to lift and carry up to 10-15 pounds.
• Must be able to lift, turn, and transfer patients weighing up to 50 lbs.
• Ability to sit, stand, and walk for prolonged periods of time throughout the work day.
• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO
• Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

Equal Opportunity Employer

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they "age in place" in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.