Work Shift:
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
SUMMARY (BASIC PURPOSE OF THE JOB)
Oversees implementation and integration of national standards and evidence-based clinical practice guidelines in the care of patients for specific campus. Reviews and evaluates the program's compliance with the use of clinical practice guidelines and outcomes measurements to improve care on a continuous basis. Establishes collaborative working relationships. Facilitates development and implementation of education for patients and families. Develops educational plans and competency assessments.
MINIMUM REQUIREMENTS
Education: RN, BSN required, MSN prepared. Must obtain the MSN within 18 months of hire. Advanced certification preferred, ACLS and BLS.
Experience: Three years operational supervision experience in a hospital inpatient and outpatient setting. Experience with policy development and implementing evidence-based practice.
Certification Requirements:
- Requires TNCC (or must obtain within 1 year of hire) AND 8 hours of Trauma related Continuing Nursing Education (CNE) contact hours annually if assigned to: RMC ICU/CCU, RMC Surgical Trauma Unit, RMC PACU, Emergency Department (all campuses).
- Requires NIH Stroke Scale Certification (or must obtain by end of orientation) AND 8 hours of Stroke related Continuing Nursing Education (CNE) contact hours annually.
- Requires ACLS (or must obtain within 6 months of hire date) if assigned to: Critical Care/Intermediate/Telemetry, Emergency Rooms, Pediatrics/Pediatrics Emergency Room, Labor & Delivery, Surgical Services (not to include Perioperative), Interventional Procedures, Observation.
- Requires NRP (or must obtain within 6 months of hire date) if assigned to: Maternity Services, Emergency Room RMC/Deborah.
- Requires PALS (or must obtain within 6 months of hire date) if assigned to: Emergency Rooms, Infant Follow-Up, Surgical Services (only PACU & Same Day Surgery), Pediatrics/Pediatric ED. ENPC accepted in lieu of PALS for Adult Emergency Room.
Knowledge and Skills: Possesses excellent organizational, interpersonal, conflict resolution, and verbal and written communication skills. Ability to effectively manage multiple projects simultaneously and ability to respond quickly in a fast-paced environment.
Special Training: Intermediate computer skills in Microsoft Office. Extensive familiarity with the use of the internet as a clinical and administrative resource.
Mental, Behavioral and Emotional Abilities: Ability to form and maintain interpersonal professional working relationships.
ESSENTIAL FUNCTIONS
- Manages and coordinates disease-specific care from the moment the patient arrives to hospital unit discharge and/or along the entire continuum of care. Responds to any pertinent disease-specific alert during workday and collaborates with the healthcare team to promote timely access to care according to national standards and guidelines that can significantly improve outcomes for patients.
- Manages implementation of respective care protocols as defined by Capital Health (CH). Coordinates revisions, changes, and addition of all care-related supplies and equipment throughout Capital Health.
- Monitors patient while hospitalized at Capital Health until successful discharge of patient, including but not limited to providing daily disease-specific census data to appropriate patient care management team. Facilitates development and implementation of education for patients and families.
- Assesses, manages, implements, and evaluates interventions set forth by state and national regulatory bodies, CMS, and Joint Commission disease-specific program certification. Collaborates with Nurse Managers, Clinical Specialist, and Clinical Educators to mentor and educate staff to promote successful implementation of appropriate care standards.
- Maintains constant readiness for system-wide JCAHO/DHSS/CMS surveys and inspections as measured by self-assessment against standards. Collects data related to JCAHO/DHSS/CMS for appropriate disease process using approved data collection tool. Reviews medical records of all cases for achievement of quality and outcome criteria.
- Engages staff in active ongoing participation in performance improvement activities. Develops and implements action plans to achieve best practice goals as well as sustainability processes for care of patients within specific disease processes.
- Maintains outcomes and quality improvement activities by daily or weekly rounding on patients to track individual patient outcomes in collaboration with Nurse Manager, Medical Director, Quality Management Representative, and members of appropriate team. Supports and assists in any clinical research associated with the program.
- Reviews all complaints and exercises discretion and judgment when resolving problems as they arise. Responds to patient and significant others' concerns through counseling and education regarding the program.
- Serves as Liaison between Emergency Department and in-patient units to facilitate transfers/admissions of identified patient populations. Coordinates with therapists, Care Management, and Rehabilitation/Nursing Homes intake evaluators (as appropriate) to ensure patient transition in a timely and seamless manner. Collaborates with physicians to ensure efficient quality care for all patients.
- Prepares appropriate reports accurately and within established guidelines and timeframe. Ensures that all communications are accurate and professional.
- Delegates, supervises, and provides clinical support to staff on prioritizing continuing interventions and establishing treatment goals for patients. Conducts education needs assessments as necessary for all staff involved in care of patients with identified disease processes. Develops educational plans and competency assessments for ongoing education and assessment.
- Conducts in-service meetings, seminars, and conferences for presentation to physicians, staff, and patients regarding prevention, health management, and ongoing care. Facilitates development of specific disease(s) processes education program for staff-orientation program and yearly competencies. Participates in onboarding of medical staff for appropriate education of standards exercised at Capital Health.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting, Walking, Carrying objects, Push/Pull, Reaching forward, Pinching/fine motor activities, Keyboard use/repetitive motion, Taste or Smell, Talk or Hear.
Occasional physical demands include: Standing, Climbing (e.g., stairs or ladders), Twisting, Bending, Reaching overhead, Squat/kneel/crawl, Wrist position deviation.
Continuous physical demands include:
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Moderate Hearing.
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Airborne Communicable Disease, Radiation.
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.