RN-Practice Manager-Administration (EDCC)

Eisenhower Health; Rancho Mirage (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Generous benefits package

Matched retirement plan

Job summary

Eisenhower Health is seeking an experienced nursing leader to oversee outpatient clinic operations, ensure regulatory readiness, and maintain high standards of patient care. The role emphasizes staff development, effective communication, and data-driven quality improvement within a supportive hospital culture.

The ideal candidate will demonstrate strong clinical expertise in critical care, a track record of compliance with healthcare regulations, and a commitment to elevating patient and

Qualifications

• Written and verbal communication skills.
• Strong knowledge and clinical skills in critical care nursing.
• Strong knowledge of healthcare and regulatory standards.
• Knowledge of evidence-based nursing practice.
• Ability to delegate tasks effectively and lead teams.
• Ability to teach and mentor staff.
• Commitment to patient-centered care and continuous improvement.

Responsibilities

• Directs, coaches, and counsels staff to ensure high-quality patient care.
• Ensures regulatory readiness and adherence to Joint Commission and DHS standards.
• Oversees staffing, scheduling, and clinic operations for timely patient flow.
• Maintains patient, physician, and staff satisfaction through effective communication.
• Monitors clinical practice, safety, and quality metrics across outpatient settings.
• Collaborates with physicians and leadership to implement process improvements.

Skills

Written and verbal communication

Critical care nursing

Healthcare regulatory standards

Evidence-based nursing practice

Interpersonal skills

Leadership and delegation

Teaching and training

Patient care excellence

Tools

EMR

Job description

Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Selects, trains, orients, directs, coaches, evaluates, and counsels staff.
• Evaluates leadership effectiveness and competence of supervisor, if applicable.
• Selects, develops and counsels employees consistent with Human Resources management practices.Under direction of leadership, plans, prepares, implements, monitors and controls the budget to ensure sound fiscal management consistent with the goals of the hospital.
• Adopts a total performance improvement approach to work that includes employee empowerment, managing with data, a philosophy of continuous improvement, a customer oriented attitude and a work methodology that minimizes error. This includes developing and maintaining quality-monitoring systems in area(s) of responsibility.
• Reports performance improvement results and addresses any problems or issues accurately and timely.
• Participates in the development of tactical plan for the area(s) of responsibility.
• Implements operational changes to satisfy regulatory (local, state, national) requirements and maintains area of responsibility in a state of continual readiness for Joint Commission and DHS surveys.
• Implements policies, procedures, and directives as appropriate.
• Ensures a high level of employee, patient and physician satisfaction Maintain positive relations with direct and indirect customers.
• Develops and maintains open, honest and mutually beneficial relationships with, managers, staff, members of hospital leadership team, medical staff, and other hospital employees. Relationship will be maintained in a manner consistent with Eisenhower Medical Center’s mission values and codes of conduct consistent with Performance Excellence.
• Communicates closely with treating physicians keeping them informed of scheduling issues, any scheduling delays and patient care issues. Develops and maintains open lines of communication between the team members.
• Monitors clinic specific business metrics, works with clinic staff to maintain metrics at or above established division goals.
• Maintains survey-ready clinics, compliant with JCAHO standards and state/federal regulatory bodies. Participates in Joint Commission inspections and other local and state regulatory inspection requirements.
• Selects, trains/orients, directs, coaches, evaluates, and counsels staff.
• Monitors daily scheduling for timely flow and reduced wait times.
• Monitors electronic medical records worklist and MyChart messages of all staff for timely response and follow up.
• Assists in patient care including rooming of patient, entering health information into EMR, administering injections, assist with exam or diagnostic procedure setup.
• Ensures compliance with regulatory requirements and with EMC policies and procedures.
• Monitors to ensure lab quality checks are done daily including refrigerator temperature logging and eyewash checks per policy.
• Establish and maintain par levels of medical supplies.
• Ensures that staff consistently provides high quality patient care and/or other support services that are valued by patients, physicians and each other.
• Ensures National Patient Safety Goals are adhered to and works closely with clinical staff in compliance among all staff and physicians.
• Collaborates, plans and implements process improvement to maintain high customer satisfaction, with hospital quality staff and clinic division staff.
• Schedules staff to ensure appropriate coverage, including responsibility to float to other areas or "flex out" when needed.
• Monitors timekeeping system and minimizes overtime and penalties.
• Provides clinical and operational oversight of any procedures performed within assigned outpatient clinic settings; ensures procedural practices, workflows, staffing, staff competency, patient assessment and consent, medication and injection safety, infection prevention, emergency preparedness, and pre- and post-procedure care are consistent with applicable regulatory requirements, organizational policies, and evidence-based standards of practice.
• Ensures ongoing quality, safety, and regulatory readiness for any procedures performed in assigned outpatient clinic settings through monitoring of clinical practice and documentation, competency validation, review of adverse events and identified risks, and implementation of corrective actions.
• Collaborates with physicians and appropriate organizational stakeholders to support continuous improvement and the safe introduction of new procedures, medications, equipment, technologies, and services provided in assigned areas of oversight.
• Performs other duties as assigned.
• Written and verbal communication skills
• Strong knowledge and clinical skills in critical care nursing
• Strong knowledge of healthcare and regulatory standards in order to meet training needs
• Knowledge of evidence-based nursing practice
• Contributes to Maintaining a Healthy Work Environment
• Possesses strong interpersonal, organizational, and analytical skills
• Ability to delegate tasks effectively, optimize team productivity and ensure alignment with organizational goals and objectives
• Ability to communicate and teach effectively by using dynamic approaches
• Competent in the Scope and Standards of Care for Nursing Professional Development
• Ability to lead by example, demonstrating integrity, transparency, and accountability in decision-making and actions
• Knowledge of the special needs of the patient population served

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.