RN Patient Safety & Risk Advocate

Alaska Regional Hospital; Anchorage (AK); On-site; USD 80,000 - 110,000; Full time

Job summary

Alaska Regional Hospital in Anchorage is seeking a Quality and Risk Management Specialist to support patient advocacy and safety within the hospital's quality and risk functions. The role involves assisting with grievance handling, regulatory compliance, data entry, and development of evidence-based initiatives under leadership guidance.

The position requires an RN license, a Bachelor's degree, and at least 3 years of applicable experience, with BLS to be obtained within 7 days of start date.

Qualifications

• RN (Registered Nurse) required.
• Bachelor's degree in a relevant field.
• 3+ years of applicable experience.
• Basic Life Support (BLS) must be obtained within 7 days of employment start date.

Responsibilities

• Assist in the diplomatic resolution of customer service issues from around the facility.
• Assist with disclosure of reviews and/or events to patients and/or families in accordance with organizational policy and regulations.
• Facilitate thorough and credible review of grievances and complaints that address both system and individual accountability.
• Work with facility leaders and managers to ensure thorough, credible and timely grievance and complaint management.
• Assist with SEA/RCA process, Occurrence Reporting process, and the Clinical Safety Improvement Program initiatives.
• Utilize knowledge and research in the development of evidence-based initiatives.
• Enter data into databases and programs.
• Identify and develop tools and techniques that improve communication and make processes more reliable and consistent.
• Pull medical records needed for review.
• Identify and respond to variances in data.
• Assist with regulatory compliance (CMS, Joint Commission).
• Promote a climate of high productivity and competence, job satisfaction and professional development.
• Serve as a mentor and clinical role model and implement change.

Education

Bachelor's Degree

Job description

Alaska Regional Hospital in Anchorage is seeking a Quality and Risk Management Specialist to support patient advocacy and safety within the hospital's quality and risk functions. The role involves assisting with grievance handling, regulatory compliance, data entry, and development of evidence-based initiatives under leadership guidance.

The position requires an RN license, a Bachelor's degree, and at least 3 years of applicable experience, with BLS to be obtained within 7 days of start date.