RN Patient Safety and Risk Specialist

Alaska Regional Hospital; Anchorage (AK); On-site; USD 80,000 - 110,000; Full time

Job summary

Alaska Regional Hospital in Anchorage is seeking a Quality and Risk Management Specialist to support patient advocacy and safety within the hospital's quality and risk functions. The role involves assisting with grievance handling, regulatory compliance, data entry, and development of evidence-based initiatives under leadership guidance.

The position requires an RN license, a Bachelor's degree, and at least 3 years of applicable experience, with BLS to be obtained within 7 days of start date.

Qualifications

• RN (Registered Nurse) required.
• Bachelor's degree in a relevant field.
• 3+ years of applicable experience.
• Basic Life Support (BLS) must be obtained within 7 days of employment start date.

Responsibilities

• Assist in the diplomatic resolution of customer service issues from around the facility.
• Assist with disclosure of reviews and/or events to patients and/or families in accordance with organizational policy and regulations.
• Facilitate thorough and credible review of grievances and complaints that address both system and individual accountability.
• Work with facility leaders and managers to ensure thorough, credible and timely grievance and complaint management.
• Assist with SEA/RCA process, Occurrence Reporting process, and the Clinical Safety Improvement Program initiatives.
• Utilize knowledge and research in the development of evidence-based initiatives.
• Enter data into databases and programs.
• Identify and develop tools and techniques that improve communication and make processes more reliable and consistent.
• Pull medical records needed for review.
• Identify and respond to variances in data.
• Assist with regulatory compliance (CMS, Joint Commission).
• Promote a climate of high productivity and competence, job satisfaction and professional development.
• Serve as a mentor and clinical role model and implement change.

Education

Bachelor's Degree

Job description

Stroke response times nearly half of the national average. Cutting-edge SPOT Technology that detects sepsis earlier than the human eye. An Enhanced Surgical Recovery program that reduces opioid prescriptions and post-surgical readmissions. As a national learning health system, we're transforming care delivery, advancing clinical outcomes, and empowering our nursing teams in a collaborative effort to give people a healthier tomorrow.

Job Summary And Qualifications

The Quality and Risk Management Specialist is responsible for assisting with the quality and risk management functions of the hospital with a specific focus on patient advocacy and safety.

• Assist in the diplomatic resolution of customer service issues from around the facility.
• Assist with disclosure of reviews and/or events to patients and/or families in accordance with organizational policy and regulations.
• Facilitate thorough and credible review of grievances and complaints that address both system and individual accountability.
• Work with facility leaders and managers to endure thorough, credible and timely grievance and complaint management.
• Assist with SEA/RCA process, Occurrence Reporting process, and the Clinical Safety Improvement Program initiatives.
• Utilizing knowledge and research in the development of evidence-based initiatives.
• Entering data into databases and programs.
• Identifies and develops tools and techniques that simplify work, improve communication and make processes more reliable and consistent.
• Pulling medical record needed for review.
• Identifying and responding to variances in data.
• Identifying and responding to variances in data.
• Assists with regulatory compliance (CMS, Joint Commission).
• Promotes a climate of high productivity and competence, job satisfaction and professional development.
• Serves as a mentor and clinical role model and sets an example to implement change and new concepts.

What qualifications you will need:

• (RN) Registered Nurse
• Bachelors Degree
• 3+ years of applicable experience
• Basic Cardiac Life Support must be obtained within 7 days of employment start date

Benefits

Alaska Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare's Alaska Regional Hospital is known for our expertise, compassion and skills. We are committed to delivering patient-centered care to every patient on every visit for our 250 plus bed facility. Year after year, Alaska Regional receives 5-star ratings for heart attack treatment, bowel obstruction treatment, and colorectal surgery.

Based in Anchorage, Alaska Regional is located in a thriving community offering plenty of opportunities to capitalize on the Alaskan lifestyle. Alaska offers some of the most incredible scenic beauty around the world which draws visitors year-round who come for a vacation and end up making Alaska home.

We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country offering our colleagues the opportunity for travel and relocation. HCA Healthcare and Alaska Regional are inspired by our mission to care for and improve human life to create a positive impact in our community.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.