(RN) Patient Care Coordinator | Stepdown Unit | FT Nights

1200 MH-Memphis Hospitals; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

1200 MH-Memphis Hospitals in Memphis, Tennessee is seeking an experienced Registered Nurse to supervise clinical staff and ensure high-quality patient care. The ideal candidate will possess a Bachelor's Degree in Nursing and a current Tennessee RN license.

This role includes directing patient flow, responding to emergencies, and participating in quality reviews, requiring critical thinking and strong team management skills. The position demands physical stamina and the ability to handle various patient-related activities efficiently.

Qualifications

• Registered Nurse with 1-3 years of experience is required.
• Current Registered Nurse license in Tennessee is mandatory.
• BASIC LIFE SUPPORT certification from the American Heart Association is required.

Responsibilities

• Make rounds on patients to ensure quality of care.
• Supervise clinical and support staff assigned to the team.
• Assists with emergency situations and admissions.
• Participate in quality reviews for clinical care.
• Guide and collaborate with Case Managers.

Skills

Effective communication

Critical thinking

Team management

Nurse Practice Act knowledge

Healthcare technology familiarity

Education

Bachelor's Degree Nursing

Post-Graduate Certificate or Diploma Nursing

Job description

What you will do

• Makes rounds on patients to ensure care is being delivered according to individualized patient care plan.
• Orchestrates patient flow and bed assignments within the shift.
• Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
• Troubleshoots for patient safety, assessments, and care issues during rounds and throughout shift.
• Ensures immediate response to patient and/or family concerns.
• Serves as primary point of contact for physicians and is responsive to physicians' needs.
• Ensures that appropriate assignments are made.
• Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
• Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
• Collaborates with support departments to ensure services needed for patient care are appropriate and timely.
• Delegates tasks appropriately and within licensure requirements.
• Participates in quality reviews for clinical care.
• Provides clinical leadership to Associates during the shift.
• Supports Associate's development of skill and knowledge.
• Provides first line feedback to staff on performance.
• In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
• Creates a positive work environment and contributes to Associate retention.

Education and Formal Training Requirements

• Post-Graduate Certificate or Diploma Nursing – Preferred
• Bachelor's Degree Nursing – Required

Work Experience Requirements

• Registered Nurse 1-3 years – Required

Licenses and Certifications Requirements

• Registered Nurse Tennessee – Required
• Tennessee Board of Nursing – Required
• BASIC LIFE SUPPORT – American Heart Association – Required

Knowledge, Skills and Abilities

• Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans.
• Assess team members skills, delegate tasks appropriately and provide oversight to ensure high quality patient care.
• Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
• Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
• Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
• Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).

Supervision Provided by this Position

Supervises all clinical and support staff assigned to the team.

Physical Demands

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work – exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. Ability to react quickly to emergency situations.