RN Nurse Manager: Patient Care Coordination Lead

UAB Medicine; Birmingham (AL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness program

Paid parental leave

PSLF eligibility

Job summary

UAB Medicine in Birmingham seeks a Nursing Leader to oversee the Patient Health Care Coordination Center (PHCC). You will manage triage, education, and scheduling to support safe patient care and timely access.

The role requires a Bachelor’s in Nursing, RN licensure, 5 years of related experience with supervisory responsibility, and BLS certification. You will lead staff, ensure compliance, and drive continuous quality improvement.

Qualifications

• Bachelor's degree in Nursing and five (5) years of related experience, two (2) of which must be supervisory.
• Currently licensed or licensed by endorsement as an RN by the Alabama Board of Nursing.
• BLS certification from the American Heart Association required.

Responsibilities

• Provides leadership to ensure effective and efficient daily operations of the Patient Health Care Coordination Center (PHCC). Assists management in development, implementation and evaluation of ongoing services that ensure quality patient care is provided consistent with the UAB Medicine mission. Collaborates with other UAB Health System staff and marketing department to maintain an accurate referral database.
• Manages human resources functions for clinical and non-clinical staff including, but not limited to, staff selection, training, scheduling, evaluating and disciplining.
• Monitors customer satisfaction and addresses concerns in a timely manner. Documents issues appropriately. Generates activity and accountability reports. Collaborates with management to develop action plans as needed. Leads ongoing performance improvement initiatives.
• Oversees the management of physician's patient schedules.
• Ensures compliance with external regulatory and accreditation requirements. Ensures compliance with all internal policies and procedures. Assists with the development and revision of departmental policies, protocols and procedures as required.
• Performs other duties as assigned.

Skills

Leadership

Healthcare coordination

Regulatory compliance

Education

Bachelor's degree in Nursing

RN license

BLS Certification (AHA)

Job description

UAB Medicine in Birmingham seeks a Nursing Leader to oversee the Patient Health Care Coordination Center (PHCC). You will manage triage, education, and scheduling to support safe patient care and timely access.

The role requires a Bachelor’s in Nursing, RN licensure, 5 years of related experience with supervisory responsibility, and BLS certification. You will lead staff, ensure compliance, and drive continuous quality improvement.