RN Navigator - Complex Care Program

100 LCMC Health; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

100 LCMC Health is seeking a Registered Nurse to join our team in the United States. This role focuses on coordinating patient care, communication of treatment plans, and providing support to patients and their families throughout the care continuum.

The ideal candidate holds a Bachelor’s degree in Nursing (BSN), has at least 2 years of professional nursing experience, and possesses a Louisiana Registered Nurse license. The position involves essential tasks such as facilitating appointments and providing patient education and support.

Qualifications

• 2 years of professional nursing experience in specialty area required.
• Must obtain BSN within three years of hire if not already held.
• Registered Nurse License and BLS Certification required.

Responsibilities

• Coordinate communication regarding the medical treatment plan.
• Facilitate appointments for consults and support services.
• Assist patients with understanding their diagnosis and treatment options.

Skills

Patient communication

Care coordination

Nursing assessment

Education and patient teaching

Education

Bachelor’s degree in Nursing (BSN)

Job description

Your job is more than a job. Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It’s a responsibility we take seriously. Because we don’t just serve the New Orleans community—we’re at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you’re making an authentic impact, you give a little extra to every day— as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do.

General Duties

• Coordinates written and verbal communication relating to the medical treatment plan between the patient, family, physician, physician staff, and other team members.
• Communicates and coordinates the treatment plan to internal and external departments and agencies, as needed, to establish and maintain the continuity of patient care.
• Assists patients in understanding their diagnosis, treatment options, and the resources available.
• Reviews the medical documentation to assist the physicians in obtaining complete and accurate documentation of their medical treatment plan.
• Serves as an essential link between patients and all other care providers.
• Facilitates appointments for consults and support services within established service standards, including social workers, PT, OT, ST, dietitians, physicians, financial resources, etc.
• Follow patients throughout the care continuum, including inpatient admissions and collaborate with inpatient care management resources.
• Work with service line personnel to collect data, track outcomes, and support strategic planning process.
• Demonstrates the knowledge, skill, and coordination to provide nursing care and guidance to the patient from screening to survivorship.
• Systematically and continually performs the functions of assessing, planning, implementing, and evaluating the care according to the nursing process.
• Assists patients and their family members "navigate" the system by helping them find solutions to treatment-related problems.
• Provides education and information to the patient and family, helping to make the care seamless, continuous, and comprehensive.
• Initiates and documents patient teaching including family and significant others based on assessment of needs.
• Uses the appropriate patient Education documentation modality regarding the disease process, expected side effects of treatment and community resources.
• Supports the patient during difficult decision-making periods.
• Functions in an organized and time-conscious manner.
• May initiate and perform ongoing review of policies related to service provided.
• Where appropriate, updates or writes new policies to enhance professional practice.
• Serves as a resource for community educational events such as health fairs, screenings, symposiums, and lectures as well as staff education.

Education Qualifications

• Preferred: Bachelor’s degree in Nursing (BSN) or must be able to obtain a BSN within three years of their date of hire.
• UMC Required: Bachelor’s degree in Nursing (BSN) or must be able to obtain a BSN within three years of their date of hire.

Experience Qualifications

• Required: 2 years of professional nursing experience in specialty area.

Licenses and Certifications

• Louisiana State Board of Nursing - Registered Nurse License Required.
• American Heart Association - Basic Life Support (BLS) Certification Required.

Work Shift

Days (United States of America)

Equal Employment Opportunity

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.