RN Director of Quality & Risk

Twenty80 LLC; Beckley (WV); On-site; USD 110,000 - 160,000; Full time

Job summary

Twenty80 LLC is seeking an RN Director of Quality & Risk to lead quality, risk management, and patient safety programs in a healthcare facility. This full-time, exempt leadership role emphasizes regulatory alignment and a culture of safety and continuous improvement.

Responsibilities include leading clinical departments, acting as the patient safety officer, coordinating surveys and accreditation activities, and driving data-driven improvements to outcomes. Travel may be required as needed.

Qualifications

• Current RN license in the applicable state.
• Bachelor’s degree in nursing from an accredited program.
• Minimum of 5 years of RN experience in acute care settings.
• Previous experience in quality, risk management, or clinical leadership roles.
• BLS certification.

Responsibilities

• Lead, coordinate, and evaluate activities within Quality/Performance Improvement, Risk Management, and related clinical departments.
• Serve as the facility’s patient safety officer and ethics/compliance leader.
• Implement strategies to improve clinical outcomes and enhance patient care experiences.
• Conduct and oversee compliance investigations and communicate policies to staff.
• Coordinate regulatory and accreditation activities and serve as liaison with oversight agencies.
• Promote a culture where staff report safety concerns or compliance issues.
• Use data and metrics to identify process improvements and reduce adverse events.

Skills

Leadership

Quality improvement

Risk management

Data analysis

Regulatory knowledge

Patient safety

Education

Bachelor’s degree in nursing

Job description

Position Overview:

This leadership role is responsible for overseeing quality, risk management, and patient safety programs within a healthcare facility. The RN Director of Quality & Risk ensures that clinical operations meet regulatory standards and organizational goals, while fostering a culture of safety, transparency, and continuous improvement. This is a full-time, exempt position with standard professional hours.

Key Responsibilities:

• Lead, coordinate, and evaluate activities within Quality/Performance Improvement, Risk Management, and related clinical departments. Manage staff performance and departmental objectives to meet operational and fiscal goals.

• Serve as the facility’s patient safety officer and ethics/compliance leader, overseeing adherence to regulatory and organizational policies.

• Implement strategies to improve clinical outcomes, support leadership initiatives, and enhance patient care experiences.

• Conduct and oversee compliance investigations, ensuring policies are communicated and followed by staff, contractors, and affiliated personnel.

• Coordinate regulatory and accreditation activities, including federal and state surveys, core measures, and compliance reporting. Serve as the primary liaison with oversight agencies.

• Promote a culture where staff feel comfortable reporting safety concerns or compliance issues.

• Use data and metrics to identify areas for process improvement and drive initiatives to reduce adverse patient events.

Required Qualifications:

• Current RN license in the applicable state

• Bachelor’s degree in nursing from an accredited program

• Minimum of 5 years of RN experience in acute care settings

• Previous experience in quality, risk management, or clinical leadership roles

• Basic Life Support (BLS) certification

Preferred Qualifications:

• Professional certification in healthcare risk management or patient safety (e.g., CPHRM, CPPS), to be obtained within two years of hire

• Supervisory or leadership experience in a hospital setting

Candidate Screening Questions (examples):

1. Describe your experience leading quality or patient-safety initiatives in a clinical setting.

2. How have you leveraged data to drive process improvement?

3. What experience do you have with accreditation surveys or regulatory inspections?

4. How do you stay up to date with evolving healthcare quality standards?

5. How do you encourage a culture of safety and transparency among clinical staff?

6. What strategies have you used to reduce sentinel events or hospital-acquired conditions?

Role Details:

• Full-time, mid-senior level leadership position

• Minimum 5 years RN acute care experience and prior clinical management or leadership experience required

• Oversees quality, risk, and compliance programs at the facility level

• Ability to travel occasionally if required

Additional Notes:

• Security clearance is not required

• Visa candidates are not considered

Professional Environment:

The facility provides comprehensive patient care services across multiple specialties and maintains a focus on quality, safety, and professional development. Staff are encouraged to engage in ongoing learning, pursue certifications, and contribute to initiatives that enhance patient outcomes and organizational performance.