RN Complex Care Manager - Outpatient OB GYN

PeaceHealth; Bellingham (WA); On-site; USD 67,000 - 100,000; Part time

Job summary

PeaceHealth is seeking an RN Complex Care Manager for the Outpatient OB/GYN department. This Per Diem/Relief role offers 0.00 FTE and a Day shift with a salary range of $48.52 to $72.78 per hour. The hiring rate depends on education, experience, and applicable agreements.

The role focuses on coordinating population management, developing care programs, and leading care teams to improve patient outcomes across multiple sites. Hybrid onsite/remote work may be available.

Qualifications

• Minimum of 3 years clinical nursing experience in an ambulatory/clinic setting.
• Care Management or Care Coordination experience preferred.
• Utilization management/quality management experience preferred.

Responsibilities

• Oversees and coordinates population management to improve clinical and financial outcomes.
• Develops care management programs addressing health care needs in partnership with physicians and patients.
• Identifies, coordinates, and case manages a panel of high-risk patients and oversees caregivers.

Skills

Statistics basics

Nursing principles

Interpersonal skills

Patient-centered care

Delegation leadership

Mentorship

MS Office

Prioritization

Care coordination

Education

Associate Degree in Nursing

Bachelor's Degree in Nursing

Master's Degree in Nursing

Tools

Electronic Health Records

Job description

Description

PeaceHealth is seeking an RN Complex Care Manager Outpatient OB GYN for a Per Diem/Relief, 0.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $48.52 – $72.78. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

Oversees and evaluates coordination of integrated population management across selected populations to improve clinical and financial outcomes. Develops care management programs addressing a wide scope of health care needs and conditions in partnership with physicians, health care professionals and patients. Identifies, coordinates, and case manages a panel of clinically high-risk complex patients and provides oversight for caregivers who manage patients at moderate or low risk.

Essential Functions

• Accountable for development and continuous evaluation and assessment of population management programs, tools and delivery of care coordination services. Collaborates with system and regional leadership to optimize processes and metrics.
• Risk-stratifies patients according to protocols, assesses patient data, and works within interdisciplinary care team to assess patient’s physical, cognitive, emotional and behavioral status as well as social and financial support systems.
• Works with patients and families to create and implement a care plan that meets identified needs and incorporates services that improve outcomes. Adjusts care plan to patient activation and risk levels through ongoing monitoring of patient.
• Delegates and oversees the care management of lower-risk patients as well as routine chronic disease population management tasks to assigned caregivers.
• Tracks, evaluates, and provides oversight for transitions of care, synchronizing “warm handoffs” between the clinic and hospitals, emergency departments or care facilities. Facilitates and ensures the sharing of information across people, functions, and sites.
• Demonstrates leadership, mentorship and teamwork within dedicated care teams including clinicians, chronic disease care coordinators, medical assistants, pharmacists, social workers and others.
• Performs other duties as assigned.

Qualifications

Education

• Associate Degree Required: Nursing and
• Bachelor's Degree Preferred: Bachelor of Science in Nursing or
• Master's Degree Preferred: Master of Science in Nursing

Experience

• Minimum of 3 years Required: clinical nursing experience in an ambulatory or clinic setting and
• Preferred: Care Management or Care Coordination experience and
• Preferred: Utilization management/quality management experience

Credentials

• Required: Registered Nurse in state of practice and
• Required: Upon Hire Basic Life Support and
• Preferred: within 2 years Care Manager Certified

Skills

• Basic knowledge of statistics (Required)
• Skill and proficiency in applying highly technical nursing principles, concepts, and techniques (Required)
• Interpersonal skills to obtain and interpret information appropriate to patients’ needs and age as required for assessment range of treatment, and patient care. (Required)
• Demonstrated ability to promote positive interpersonal relationships and patient/family centered work environment. (Required)
• Demonstrated ability to delegate and supervise the performance of tasks. (Required)
• Demonstrated ability to provide training, mentorship and development to clinic staff. (Required)
• Basic computer skills including MS Office applications (Required)
• Effective prioritization skills (Required)
• Skill and proficiency in applying highly technical principles, concepts, and techniques. (Required)

Department / Location Specific Notes

PHMG Ambulatory Care Management:

• Educational experience: deliver patient education and teaching including medication injections and medical equipment training (Glucometer).
• Lengthy computer work on reports and clinical chart may be required.
• Ability to work in an independent and remote environment as position may be a hybrid of onsite and remote work.
• Ability to work from home in a secure environment free of distractions with appropriate high-speed connectivity
• Responsibilities may include travel to and from clinic sites at multiple locations.

Working Conditions

Lifting

• Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).
• Fine motor skills to be able to grasp and control medical equipment and perform precise procedures.
• Push/Pull: Frequently up to 45 lbs. force (i.e., WOW, medical carts).
• Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA) Frequency should be seldom or occasionally.
• Ability to move around area with frequent sitting.
• Bending/ stooping/ squatting/ reaching/ kneeling frequently.
• Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.

Environmental Conditions

• Exposure to biohazard, body fluids and airborne particles.
• Must be able to complete tasks in a noisy environment.

Mental/Visual

• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
• Ability to communicate and exchange accurate information.

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

EEO ... in accordance with applicable local, state or federal laws.