RN Clinical Triage Specialist - Part Time

Forefront Dermatology; Kaukauna (WI); On-site; USD 34,000 - 48,000; Part time

Job summary

Forefront Dermatology is seeking a part-time RN clinic triage specialist to coordinate patient care and support clinicians. The role involves triaging calls, documenting messages, and managing prescriptions through the EMR system.

The position requires an RN license and at least 3 years of relevant clinical or scheduling experience, preferably in dermatology. You will join a team focused on efficient operations and quality patient care.

Qualifications

• RN license is required.
• Strong communication, both written and verbal, with patients and teammates.
• Demonstrated leadership by example in handling multiple tasks and adapting to change.
• Excellent organization and computer skills to support clinic operations.
• Ability to maintain confidentiality of information in a clinical setting.

Responsibilities

• Triage and document incoming clinical calls, including emergencies or questions about care and pharmacy clarifications.
• Relay information on behalf of physicians, physician assistants and nurse practitioners to patients as directed.
• Document messages in patient charts as needed.
• Manage prescriptions via EMR, including renewals and refills, after checking prior disbursement to patient.
• Adhere to compliance policies and complete required training.
• Perform related duties as assigned.

Skills

Detail oriented

Communication skills

Leadership

Organizational skills

Computer skills

Multitasking

Confidentiality

Education

RN required

3 years related clinical or complex scheduling experience (Dermatology preferred)

Job description

Overview

The RN clinic triage specialist is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients.

The is a part time position and will work 3 days a week. The days each week will rotate. Hours are between 7:45a-5:15p

Responsibilities

• Triage and document all incoming clinical phone calls including patient calls for emergencies or questions involving their care and pharmacy calls, medication clarifications, drug interactions to support quality patient care.
• Communicate information on behalf of physicians, physician assistants and nurse practitioners to patients as directed.
• Document messages in patient chart as needed
• Manage new, renewal, and/or refill prescriptions for patients via EMR system and checking all prior disbursement to patient
• Adherence to compliance and completion of compliance training.
• Performs other related duties as assigned.

Qualifications

Education

• RN required
• 3 years related clinical or complex scheduling experience preferably in Dermatology or a similar specialty.

Knowledge, Skills and Abilities

• Must be detail oriented.
• Must have excellent communication skills and the ability to communicate effectively orally and in writing.
• Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
• Must possess excellent leadership, organizational, and computer skills.
• Ability to work effectively and cooperatively with staff, board, clients, and the public.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
• Ability to maintain confidentiality of information.

Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact [e-mail] to let us know the nature of your request and your contact information.