RN – Clinical Operations Supervisor

MHM Support Services; United States; On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Sign-on bonus for RN

Tuition reimbursement

PTO and retirement plan

Shift differential evenings/nights

Health/dental/vision benefits day one

401k with employer match

Parental leave

Life insurance

AD&D coverage

Short term disability

Job summary

Mercy is seeking a Clinical Supervisor to oversee nursing care, ensure staffing efficiency, and collaborate across departments to improve processes and patient flow. The role emphasizes leadership, mentorship, and adherence to mission and standards.

The ideal candidate holds an RN license, has 3-5 years of hospital experience, and will participate in ongoing professional development and evaluation with leadership. Day-evening shift coverage is required.

Qualifications

• Graduate from an accredited Nursing program.
• Current RN license (Board of Nursing) in the applicable state.
• 3-5 years of hospital nursing experience.
• American Heart Association Healthcare Provider card (or course within probation). TNCC, ACLS and ENPC or PALS.

Responsibilities

• Provide safe, high-quality, cost-effective care and ensure unit staffing to meet patient needs.
• Collaborate with physicians and administrative staff to improve processes and patient flow.
• Lead and mentor team, promote change, and hold staff accountable to policy and standards.
• Participate in evaluation processes with the Clinical Manager.

Skills

Interpersonal skills

Written & verbal communication

Clinical assessment

Education

Nursing degree

Bachelor's in Nursing (preferred)

Job description

Find your calling at Mercy! The Clinical Supervisor assures delivery of safe, high-quality and cost-effective care provided by competent co-workers. They ensure efficient utilization of available resources to meet productivity and financial goals. Clinical Supervisor works collaboratively and effectively with other administrative personnel, physicians and co-workers to communicate and improve processes across the continuum. Clinical Supervisor ensures units are appropriately staffed to provide patient care. Clinical Supervisor is proactively involved in patient flow and bed management issues in collaboration with the Staffing Office. They are leaders who inspire a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. Clinical Supervisor models the way by displaying professional standards, a positive attitude, and engaging co-workers to become leaders of change. They challenge current process and enable others to promote change by providing support, mentorship, and guidance to those who provide direct patient care. Clinical Supervisor encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those they serve through servant leadership. Clinical Supervisor holds direct and indirect care providers accountable for their professional responsibilities and adherence to policy and regulatory guidelines. Clinical Supervisor performs duties and responsibilities in a manner consistent with the Mission, Values and Mercy Service Standards. Clinical Supervisor is involved in the evaluation process in collaboration with the Clinical Manager as directed. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Full time Evenings/Nights Supervisor role

Education

Graduate from an accredited Nursing program.

Licensure

Current RN license with the Board of Nursing in the applicable State of practice.

Experience

3-5 years of hospital nursing experience.

Certification/Registration

Must have American Heart Association Healthcare Provider card or complete a course within probation period. TNCC, ACLS and ENPC or PALS.

Skills, knowledge and abilities

Demonstrates skills in human relations and communication, written verbal, and electronic. Demonstrates clinical competence in patient care delivery. Possesses the ability to assess data and assist personnel in providing appropriate level of care. Performs responsibilities while fulfilling the Philosophy of skills, knowledge and abilities.

Preferred Education

Bachelor's degree in Nursing.

We Offer Great Benefits

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

• Sign on bonus for full-time RNs with more than 1 year of RN experience, paid out over 2 years
• Tuition Reimbursement up to $2,000 for continuing education
• Up to 80 hours of PTO front load available after department orientation
• Shift differential $3.25 evenings/$4.00 nights/$4.00 weekends
• Annual certification pay
• Health/Dental/Vision available day one
• Paid parental leave for new parents
• 401k with employer match
• Free Mercy Nurse On-Call
• Free basic life insurance
• Free AD&D coverage
• Short term disability benefits
• Referral Bonus Opportunity

We’re bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.