RN Clinical Liaison, Hospice Intake

VNS Health; New York (NY); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Sign-on bonus

Paid time off

Health insurance

Retirement plan

Wellness programs

FSAs

Tuition reimbursement

Career advancement

Internal mobility

Job summary

VNS Health is seeking a Hospice Liaison in Brooklyn, NY to help patients transition from hospital to hospice. You will evaluate referrals, coordinate admissions, and provide counseling to families and referrers for end-of-life care options.

The role requires strong clinical skills, a valid NY RN license, and excellent communication. Responsibilities include coordinating initial hospice services, ensuring equipment and medications are in place, and collaborating with the Hospice Team for seamless

Qualifications

• Licensed Registered Nurse in NY
• Minimum two years clinical experience, hospice/palliative care preferred
• Strong communication and customer service skills
• Ability to negotiate and coordinate care transitions

Responsibilities

• Evaluate referrals for hospice admission and coordinate plans of care
• Conduct in-facility assessments and admissions when appropriate
• Provide counseling to referrers, patients, and families
• Serve as liaison during discharge and initiation of Hospice Team services
• Coordinate initial hospice services with Hospice Team Coordinator and ensure equipment/services are in place
• Collaborate with clinical staff to meet patient needs at discharge or home hospice
• Build relationships with program staff and facilities for referrals
• Determine insurance coverage and communicate to families and hospital staff
• Participate in Continuous Quality Improvement meetings and report findings
• Represent VNS Hospice at community programs and events

Skills

Nursing

Hospice care

Patient advocacy

Communication

MS Office

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing

Tools

MS Office

Job description

Overview

VNS Health Hospice Liaisons help patients and families navigate the transition from hospital to hospice so that patients receive meaningful care at the end of life, surrounded by their loved ones. Hospice Liaisons use empathy to help patients and families understand the value that hospice provides, integrity to coordinate infusion and pain management preparations to allow patients to come home safely, and agility to navigate the healthcare system to maximize the time friends and family spend together at the end of life. Join us in building on our 130-year history and innovative Future of Care, built by visiting nurses like you.

Schedule:

Preferred coverage includes both weekend days (Saturday & Sunday)- Wednesday-Sunday OR Saturday-Wednesday 9:00am-5:00pm

Alternate scheduling possible (coverage of only one weekend day), if necessary for the candidate- Sunday-Thursday OR Tuesday-Saturday 9:00am-5:00pm

Location: NYU Langone 150 55th Street Brooklyn, NY 11220

What You Will Do

• Evaluates patient referrals to determine appropriateness for admissions to the Hospice Program and/or other VNS Health services based on admission criteria and recommends alternative plans of care as appropriate.
• Conducts in-facility assessments in accordance with VNS Hospice care admissions policies and procedures. Under special circumstances, may evaluate and admit patients to inpatient VNS Hospice Care.
• Provides consultation and counseling to referrers, patients and/or families about VNS Health Hospice Care and end of life care options.
• Acts as a liaison to patients and families during the transitional period between patient's discharge and the initiation of Hospice Team services in the region.
• Coordinates initial Hospice care services with the Hospice Team Coordinator, including ordering supplies, equipment, medications, infusion services, continuous care staffing, etc. as needed. Ensures that needed equipment and services are in place prior to patients' referral for hospice care.
• Collaborates with clinical management and staff to ensure that the needs of patients are being met at the time of discharge or before accepting the patient for home hospice care services.
• Establishes and promotes ongoing collaborative relationships with program staff, institutional personnel, and other facilities to ensure the coordination of appropriate referrals.
• Determines insurance coverage for requested hospice services and informs patients and families of sources and extent of coverage. Interprets reimbursement and coverage issues to hospital staff and negotiates with third party payor when necessary to expedite discharge.
• Participates in the Hospice Continuous Quality Improvement meetings related to improved quality patient care.
• Provides reports of statistical data of referral and marketing activity related to the facility and hospice program and submits findings to Dir. of Community and Provider Relations.
• Acts as a VNS Hospice Care representative at institutional and community programs and functions.

What We Provide

• Attractive sign-on bonus and referral bonus opportunities
• Generous paid time off, starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

Qualifications

Licenses and Certifications

• License and current registration to practice as a Registered Professional Nurse required

Education

• Associate's Degree in Nursing required or
• Bachelor's Degree in Nursing preferred

Work Experience

• Minimum of two years of clinical experience, preferably in a Hospice or Palliative Care Program, or Oncology services required
• Strong clinical foundation with the ability to understand and converse in clinical terminology required, particularly with non-clinicians required
• Ability to be persuasive, negotiate to win-win outcomes and demonstrate exceptional customer service skills required
• Effective oral and written communication skills required
• Proficiency in personal computer operations including MS Office applications required
• Experience in sales, marketing management, administration, education and/or discharge planning preferred
• Valid driver's license may be required, as determined by operational/regional needs

Pay Range

USD $85,000.00 - USD $106,300.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.