RN Clinical Coordinator - Patient-Centered Operations Lead

Northwestern Medicine; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine in Chicago seeks an experienced Clinical Coordinator (RN) to lead patient care on a shift basis, coordinating staffing and resources to ensure safe, high‑quality outcomes.

This role collaborates with interdisciplinary teams, directs nursing care, communicates with patients and families, and supports quality improvement and regulatory compliance across the NM system.

A Baccalaureate degree, Illinois RN license, and at least two years in a clinical specialty are required.

Qualifications

• Baccalaureate degree from an accredited school of nursing.
• Registered Nurse in the state of Illinois.
• Two or more years in clinical specialty.
• CPR – Basic Life Support.
• (NMH only) Holds Magnet recognized certification or obtains within 1 year (specialty certification in clinical area is preferred)

Responsibilities

• Facilitates unit operations on a shift basis according to policy, procedure, and regulatory requirements.
• Coordinates unit based staffing assignments on a shift basis to achieve high quality and cost effective care.
• Directs patient care provided by staff nurses and support personnel for a specific shift.
• Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces.
• Communicates directly with patients and significant others about nursing care.
• Implements appropriate action plans to provide safe, quality, and efficient care.
• Assures safety and security of patients, significant others, and staff.
• Provides direct patient care. Performs ongoing assessment of assigned patients and their significant others’ biopsychosocial and learning needs.
• Implements appropriate actions to respond to needs of patients and their significant others.
• Monitors and documents the patient’s response to therapeutic interventions and progress toward outcomes.
• Assures that quality improvement activities are completed for the assigned shift.
• Assesses and intervenes in critical situations involving patients, staff, and visitors and consults with manager or administrator for guidance as needed.
• Ensures that the environment is clean, attractive, safe and free from hazards for patients, staff and visitors in accordance with regulatory requirements.
• Analyzes patterns of daily activities and recommends operational/program changes as needed.
• Anticipates staffing needs for subsequent shifts and makes necessary arrangements for coverage.
• Facilitates effective interdepartmental communication of incidents with appropriate personnel (manager, administrator, medical staff, etc.). Identifies and communicates key issues and trends to managers and makes recommendations for improvement on an ongoing basis.
• Provides input to manager on budgetary issues, particularly staffing and cost containment strategies.
• Establishes relationships across departments to optimize patient care.
• Assesses and communicates staff development needs to manager.
• Orients staff to Clinical Coordinator and Charge role.
• Serves as a resource for staff.

Education

Baccalaureate degree from an accredited school of nursing

Job description

Northwestern Medicine in Chicago seeks an experienced Clinical Coordinator (RN) to lead patient care on a shift basis, coordinating staffing and resources to ensure safe, high‑quality outcomes.

This role collaborates with interdisciplinary teams, directs nursing care, communicates with patients and families, and supports quality improvement and regulatory compliance across the NM system.

A Baccalaureate degree, Illinois RN license, and at least two years in a clinical specialty are required.