RN Clinical Case Manager

University of Connecticut; Farmington (CT); On-site; USD 85,000 - 100,000; Full time

Job summary

UConn Health is seeking an RN Clinical Case Manager-Breast Nurse Navigator with oncology expertise to support breast cancer patients at John Dempsey Hospital. The role focuses on guiding patients through the care continuum, coordinating appointments and resources, and facilitating survivorship planning.

This full-time position requires MS in Nursing or a BSN with oncology experience, and includes responsibilities such as multidisciplinary conferences and data reporting to leadership.

Qualifications

• Master's degree in Nursing is required.
• Bachelor's degree in nursing with three years' oncology experience is acceptable.
• Breast Cancer Navigator certification is preferred.
• OCN Certification is preferred.
• Oncology navigation experience is preferred.
• Outpatient clinic experience is preferred.

Responsibilities

• Initiate contact with patients after suspicious mammogram or positive finding.
• Coordinate appointments and liaison with financial services for community patients.
• Educate patients about biopsies and schedule initial oncology visits.
• Navigate breast health issues and guide patients through care pathways.
• Log all new breast patients and malignancies in navigation logs.
• Coordinate Multidisciplinary Breast Cancer Conferences (Breast Tumor Board).
• Develop survivorship care plans within 1 year of diagnosis and within 6 months post-therapy.
• Report data to Breast Program Leadership Committee quarterly.

Skills

Interpersonal communication

Interviewing

Oral and written communication

Supervisory ability

Information gathering

Patient education

Education

Master's degree in Nursing

Bachelor's degree in nursing with oncology experience

Job description

The University of Connecticut Health Center is an affirmative action employer, in addition to an EEO and M/F/V/PWD/PV employer. All employees are subject to adherence to the State Code of Ethics which may be found at www.ethics.state.ct.us.

UConn Health is looking for a highly skilled RN Clinical Case Manager-Breast Nurse Navigator with experience in Oncology and a passion for patient experience. This highly desirable position is located at the John Dempsey Hospital.

SCHEDULE: Full time, 40 hours per week. Monday - Friday, 8:00 a.m. to 4:30 p.m., with some occasional off shift and weekend work as needed, 30 minute unpaid meal break.

Minimum Qualifications, Knowledge, Skills, Abilities

• Knowledge of the principles and practices of case management-nurse navigator
• Strong skills in: interpersonal communication, interviewing, and oral and written communication; supervisory ability.
• Ability to: elicit relevant information and cooperation of patients and staff, and to adapt teaching methods to individual needs.
• Knowledge of: various disease modalities and expected and adverse outcomes of therapeutic interventions.
• Knowledge of standards of practice for interdisciplinary delivery of patient care; patient bill of rights; managed care and insurer issues; and community resources.
• Problem solving skills and the ability to establish priorities and manage effectively.

Experience and Training

• GENERAL EXPERIENCE: Master's degree in Nursing
• SUBSTITUITION ALLOWED: Bachelor's degree in nursing with three years' experience in Oncology

Preferred Requirements

• Breast Patient Navigator Certification
• OCN Certification
• Oncology Navigation Experience
• Outpatient Clinic experience.

Special Requirements

• Incumbents in this class must maintain licensure as a registered nurse

Examples of Duties

• Initiate communication with patients upon learning they have a suspicious mammogram or positive finding
• Assist with coordinating appointment and arrange contact with financial services as needed for patients coming in from the community.
• Help patients find emotional, physical and spiritual balance during cancer treatment. Guide breast health patients through the health care system by assisting with access issues and helping them arrive prepared to ask the right questions
• Educate patients about biopsies and schedule the initial appointments for medical and surgical oncology
• Navigate benign and malignant breast issues
• Inform individuals on the processes that take place at each stage in breast cancer care, as well as what to expect afterwards.
• Assist self-requesting and self-referring Women's Health imaging patients in obtaining a Primary Care Provider.
• Submit all appropriate tests (e.g. Oncotype DX, Her2, outside slides, etc.) for patients as needed and follow-up on results to coordinate appointments appropriately.
• Follow up with Pathology Department weekly on pending results. Manage list of all breast biopsies on a weekly basis.
• Provide breast health education to individuals and groups and work with community Breast Navigator (if applicable) to provide community education programs at least twice yearly to ensure compliance NAPBC standards.
• Intake and schedule all new breast patients from multiple referral sources including phone, email, e-triage and fax. Make sure all appropriate materials for appointment are obtained including images, pathology and previous records.
• Log all new patients in referral log and all new malignancies in navigation log.
• Coordinate and facilitate Multidisciplinary Breast Cancer Conferences (Breast Tumor Board) meetings with staff.
• Initiate, follow-through and track all Breast Survivorship Care Plans within 1 year of date of diagnosis and no later than 6 months after completion of adjuvant therapy.
• Report data at Breast Program Leadership Committee meeting quarterly.
• Gather data required for NAPBC
• Maintain nurse navigation metrics for oncology specialties
• Establish contact with cancer patients, survivors and care givers through approaches agreed upon to raise awareness about information resources, support programs and services and assisting meeting other cancer related needs of patients and caregivers.
• Guide patients and their families through the cancer care continuum needs of patients and caregivers to identify barriers to treatment and assist with access to needed resources to decrease barriers.
• Accountable for independently providing and facilitating clinical, financial and resource management support for patients and their families in the Neag Comprehensive Care Center.
• Ensures proper delivery of appropriate medical, nursing, educational, psychosocial and other services in accordance with regulations and policies.
• Serves as a role model for case management-nurse navigator efforts for other staff.

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.