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Ridgeview is seeking a Registered Nurse to perform telephone assessments and determine appropriate treatments under provider supervision.
The role involves triage system development, prioritizing urgent calls, and advising patients on care in accordance with clinic policy. Strong communication and the ability to work in a fast-paced environment are essential.
Purpose of Job:
This position is responsible for the telephone assessment of patient condition and determining appropriate treatment for patient under the supervision of the provider.
Job Functions:
Assists in developing and maintaining appropriate triage system/protocols.
Screens patient phone calls for urgency of need and prioritizes stat requests.
Advises patient of treatment when appropriate according to clinic policy.
Consults with provider or schedules appointment when needed.
Maintains educational material for patients and staff.
Provides patient care when necessary to assist clinical personnel.
Performs room turn over in patient rooms between cases and at the end of day.
Develops, maintains and updates standing orders with providers.
Follow refill request guidelines.
Assist with patient related activities as needed.
Performs other duties as assigned.
Knowledge/Skills/Abilities
Skills in assessment of patient condition and taking vital signs
Ability to meet and maintain the necessary background checks as aligned with position functions
Skills in preparing and maintaining records and reports
Ability to effectively handle high-stress fast paced environment
Ability to multi-task
Ability to respond appropriately to unpredictable situations and diverse patient populations
Excellent written and verbal communication skills
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
License/Certifications
Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.