RN Case Manager: Telephonic & Digital Care Coordinator

Lancesoft; Detroit (MI); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Lancesoft is seeking a Care Manager RN to lead a multidisciplinary team in delivering a holistic, person-centred care management program for a diverse health plan population. The role acts as the single point of contact for members, caregivers and providers, using calls, email, text, and online messaging to coordinate care.

You will apply the case management process to assess, develop, implement, monitor and evaluate care plans across the care continuum, partnering with members, providers and

Qualifications

• Nursing Diploma or Associates degree in nursing required.
• Bachelor’s degree in nursing strongly preferred.
• 3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required.
• 1 year of case management experience in a managed care setting strongly preferred.
• Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred.
• Certification in Case Management (CCM) required or to be obtained within 18 months of hire
• Certification in Chronic Care Professional (CCP) preferred

Responsabilités

• Lead the coordination of a multidisciplinary team to deliver a holistic, person centric care management program for a diverse health plan population with a variety of health and social needs.
• Serve as the single point of contact for members, caregivers, and providers using multiple communication channels including phone calls, emails, text messages and online messaging.
• Use the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the member's health across the care continuum.
• Partner with the member, providers of care and community resources to develop and implement the plan of care and achieve stated goals.

Formation

Nursing Diploma or Associates degree in nursing

Bachelor’s degree in nursing

Description du poste

Lancesoft is seeking a Care Manager RN to lead a multidisciplinary team in delivering a holistic, person-centred care management program for a diverse health plan population. The role acts as the single point of contact for members, caregivers and providers, using calls, email, text, and online messaging to coordinate care.

You will apply the case management process to assess, develop, implement, monitor and evaluate care plans across the care continuum, partnering with members, providers and