RN Case Manager - On Call

Automatic Data Processing, Inc.; Troy (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k)

Tuition Reimbursement

Licensing & Certification Renewal

Paid Time Off

Floating Holidays

Mileage Reimbursement

Growth Opportunities

Meaningful Work

Job summary

Crossbridge Hospice is seeking an On-call RN Case Manager in Troy, MI to deliver end-of-life care in home or community settings. You will supervise hospice aides, assess patient needs, and coordinate nursing care under physician orders.

The role requires compassion, strong clinical judgment, and excellent communication to support patients and families during highly sensitive times. Schedule: 7 on/7 off; Mon-Fri 5pm-8am, weekends 24 hours.

Qualifications

• Current unrestricted RN licensure in the state of practice.
• Valid driver’s license and proof of auto insurance.
• Two years of RN experience.
• Two years of Hospice/Palliative Nursing experience preferred.

Responsibilities

• Assume primary patient/family caseload during on-call hours with triage team.
• Report On-Call activities to clinical leadership and Branch RN Case Managers.
• Maintain and complete care coordination notes for visit notes and other clinical information.
• Assist, provide, or arrange delivery of medications and supplies after business hours, weekends, and/or holidays.
• Attend interdisciplinary team meetings during on-call period for full team discussion, consultation and evaluation of patient/family needs.
• Under the physician’s order, admit patients eligible for hospice services in collaboration with the triage team.
• Reports patient status and need for other disciplines to clinical leadership, attending physician and hospice physician.
• Develops patient care plan addressing identified nursing problems and goals with patient(s) during on-call hours, weekends and/or holiday(s).
• Be responsible to ensure the use of the 4Ms and provide Age-Friendly Care.

Skills

RN licensure

Driver's license

Auto insurance

RN experience

Hospice/palliative exp

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Full Time Patient Facing Troy, MI, US

2 days ago Requisition ID: 2080

At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission - people caring for people - guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.

By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve.

Our Mission

To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.

Culture & Values

Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we’re building a community that leads with integrity and serves with heart.

• Clinician-led teams built on compassion and respect
• A supportive environment where every voice matters
• Commitment to dignity for patients, families, and staff
• Integrity and empathy at the core of all we do

Why You’ll Love Working With Us:

• Competitive compensation
• Health, Dental, Vision, Disability & Life Insurance
• 401(k) Retirement Plan
• Tuition Reimbursement
• Professional Licensing & Certification Renewal Reimbursement
• Paid Time Off + Paid Holidays + Floating Holidays
• Mileage Reimbursement
• Mission-driven leadership that values your voice and expertise
• Opportunities to grow
• Do meaningful work that impacts patients and families every day

How you will contribute:

The On-call RN Case Manager is responsible for providing end-of-life care and hospice services to patients in their home or community setting. This includes intermittent skilled nursing services and directs, supervises, and instructs hospice aide staff in the provision of personal patient care.

This role requires compassion, strong clinical judgment, excellent communication skills, and the ability to support patients and families through highly sensitive and meaningful experiences.

How you will make an impact:

• Assume primary responsibility for the patient/family caseload that includes assessing, planning, implementing, and evaluating care needs during on-call hours in collaboration with the triage team
• Report On-Call activities to the clinical leadership and Branch RN Case Managers at the end of the call shift
• Maintain and complete appropriate care coordination notes for visit notes, and other pertinent clinical information
• Assist, provide, or arrange for delivery of medications and supplies needed after business hours, weekends, and/or holidays
• As scheduled, attend interdisciplinary team meetings during on-call period for full team discussion, consultation and evaluation of patient/family needs
• Under the physician’s order, admits patients eligible for hospice services in collaboration with the triage team
• Reports patient status and need for other disciplines to clinical leadership, attending physician and hospice physician
• Develops patient care plan that specifically addresses identified patient problems; nursing problems and goals that has been identified as mutually agreed upon goals with patient(s) during on-call hours, weekends and/or holiday(s)
• Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care

The Experience and Skills You’ll Bring

• Current unrestricted RN licensure in the state of practice
• Valid driver’s license and proof of auto insurance
• Two years of RN experience
• Two years of Hospice/Palliative Nursing experience preferred

Schedule: 7 on/7 off. Mon-Fri 5pm-8am, Sat & Sun - 24 hours