RN Case Manager - Memphis , TN

Heart'n Soul Hospice; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart’n Soul Hospice in Memphis, TN is seeking an experienced RN Case Manager to assess patient needs, develop and monitor plans of care, and coordinate services with the Inter-Disciplinary Group to ensure high-quality end-of-life care.

You will conduct ongoing home visits, advocate for patients and families, ensure Medicare compliance, and document care accurately to support seamless care delivery. Join a compassionate team dedicated to CHOICE values and patient dignity.

Qualifications

• Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing.
• Current State Registered Nurse License.
• Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance.
• Two years of experience as an RN preferred in a healthcare/clinical setting.

Responsibilities

• Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patient’s physical, psychosocial, and environmental needs and ADLs.
• Implement the individualized POC and revisions to the plan as necessary.
• Collaborates care amongst patient/patient caregiver, physicians and healthcare professionals.
• Attend Inter-Disciplinary Group (IDG) meeting, coordinate and participate in the patient care planning process, prioritizing needs and collaborating with IDG to promote coordination of patient care.
• Perform on-call responsibilities and provide on-call service to patients/families as assigned.
• Timely submission of all documentation.
• Performance of other duties as required.
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures.

Skills

RN License

Driver's license

Healthcare experience

Education

Nursing degree (Diploma/Associate/Baccalaureate)

Job description

“It has been my honor and pleasure to spend the last 15-plus years of my professional career in hospice. When I am asked what type of work I do, my response is, ‘I get HUGS for a living.’ I cannot imagine doing anything else, and I feel blessed to have found my way to the rewarding satisfaction of my end-of-life industry involvement.” David Turner, Co-Founder and CEO

At Heart’n Soul Hospice we frequently discuss our missions, within the greater mission, which are to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We are seeking qualified individuals to partner with us at Heart’n Soul Hospice who embrace our mission and will allow us to introduce the idea of a career in hospice, even if they may not have considered it previously.

RN Case Manager

Memphis, TN

Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart’n Soul’s core values are CHOICE…

• C – Compassion First: We care for every patient and family with empathy, dignity, and kindness.
• H – Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story.
• O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor.
• I – Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards.
• C – Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care.
• E – Empathy in Every Interaction: Because every story and every moment matters.

RN Case Manager

What You Must Have:

• Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing
• Current State Registered Nurse License
• Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance
• Two years of experience as an RN preferred in a healthcare/clinical setting

Full Time Employee Benefits:

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

What You Will Do:

• Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patients physical, psychosocial, and environmental needs and ADLs, i.e., risk for grief, cultural and spiritual, verbal and non-verbal
• Implement the individualized POC and recommend revisions to the plan as necessary
• Collaborates care amongst patient/patient caregiver, physicians and healthcare professionals
• Attend Inter-Disciplinary Group (IDG) meeting, coordinate and participate in the patient care planning process, prioritization of needs and collaborates with IDG to promote coordination of patient care
• Perform on-call responsibilities and provide on-call service to patients/families as assigned
• Timely submission of all documentation
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.

As a result of exposure to hospice care through Heart’n Soul Hospice, I’ve developed an interest in hospice and palliative care as a potential career option. I was recently accepted to the American Academy of Hospice and Palliative Medicine’s (AAHPM) Next Gen Scholars Program as one of 8 scholars comprising medical residents, fellows, and post-graduate students across the country.I’ll link more information to what the program entails below, but I am yet grateful for the opportunities and exposure I am gaining through Heart’n Soul Hospice that I believe is orchestrating my future endeavors and career path.