RN Case Manager: Complex Care & Telehealth

bcbst; Chattanooga (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

BlueCross BlueShield of Tennessee (BCBST) is seeking an RN Case Manager to support members with complex healthcare needs, offering compassionate, patient-centered care.

You will coordinate care across multidisciplinary teams via telephonic and digital channels, manage a dynamic caseload, and use enterprise tools to drive adherence, outcomes, and cost-effective utilization.

TN RN license and 3 years of clinical experience required; hospital/acute care experience is a plus.

Qualifications

• RN licensed in Tennessee with active license.
• 3 years of clinical experience required.
• Experience in health care industry preferred.

Responsibilities

• Coordinate care across multidisciplinary teams to support complex cases.
• Provide telephonic and digital care management and documentation.
• Support utilization management for complex and non-routine cases.
• Develop effective discharge plans and prevent readmissions.
• Engage members to drive adherence and outcomes.

Skills

Communication skills

MS Office and E-mail

Education

RN license (TN)

Job description

BlueCross BlueShield of Tennessee (BCBST) is seeking an RN Case Manager to support members with complex healthcare needs, offering compassionate, patient-centered care.

You will coordinate care across multidisciplinary teams via telephonic and digital channels, manage a dynamic caseload, and use enterprise tools to drive adherence, outcomes, and cost-effective utilization.

TN RN license and 3 years of clinical experience required; hospital/acute care experience is a plus.