RN Case Manager

Horizon Home Care & Hospice; Milwaukee (WI); On-site; USD 39,000 - 55,000; Full time

Job summary

Horizon Home Care & Hospice seeks an RN Case Manager to provide patient-centered home health services. The role involves completing plans of care, coordinating with an interdisciplinary team, and ensuring compliance with state and agency policies.

Requirements include WI RN licensure and 1–2 years in Med/Surg or Home Care. BSN preferred; valid driver’s license and reliable vehicle are required. This is a full-time, hourly, non-exempt position serving Milwaukee and surrounding counties.

Qualifications

• Valid WI driver's license, reliable transportation and auto insurance.
• Licensed RN in Wisconsin.
• BSN preferred.
• 1–2 years of Med/Surg or Home Care experience preferred.
• Comfort working independently in patients' homes while staying connected to the hospice team.
• Strong communication skills and a compassionate, patient-centered approach.

Responsibilities

• Complete patient plan of care and submit admission paperwork.
• Perform ongoing assessments of patients and follow physician orders and plan of care revisions.
• Identify patient goals and develop a plan and implement interventions.
• Inform physician, clinical manager and team of changes in patient status.
• Audit all clinical records upon recertification and discharge for content and compliance.
• Ensure discharge planning starts early via multidisciplinary collaboration and proper documentation.
• Coordinate with Prior Authorization Nurse for continuing services and data supporting ongoing care.

Skills

Driver's license

Home health care

Communication

Documentation

Independence

Compassionate care

Education

RN license (WI)

BSN preferred

Tools

Electronic Medical Records

Job description

To some people, home is a place. To others, it's a feeling. To us, it's whatever our patients need it to be, wherever they are. Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire

At Horizon Home Care & Hospice, hospice home health aide work is more than a job. It’s an opportunity to bring comfort, dignity, and compassionate support to patients and families during one of life’s most meaningful times. As a Hospice Home Health Aide, you’ll provide personal care and meaningful support in patients’ homes, helping each person feel safe, respected, and cared for.

We support our hospice aides with a collaborative interdisciplinary team, strong training and clinical resources, flexibility, and a culture rooted in kindness, respect, and service. If you’re looking for meaningful work where your compassion, dependability, and ability to connect with people make a real difference, we’d love to have you join our team.

What You’ll Do

As a RN Case Manager you will:

• Complete patient plan of care and submit admission paperwork.
• Perform ongoing assessments of patients as evidenced by visit documentation, follow physician orders and plan of care revisions based on assessment findings.
• Identify patient goals and develop a plan and implement interventions.
• Inform physician, clinical manager and interdisciplinary team members of changes in patient status as evidenced by Case Communication documentation.
• Audit all clinical records upon recertification and discharge to evaluate content and compliance with State/Federal regulations and Agency policy and procedure.
• Assure appropriate discharge planning occurs from the start of care by utilizing a multidisciplinary approach and appropriate documentation.
• Coordinate with Prior Authorization Nurse the patients need for continuing services and providing accurate assessment data to support ongoing service.

Qualifications

Required

• Valid driver’s license, reliable transportation, and adequate auto insurance coverage
• Ability to provide safe, respectful personal care in the home setting
• Dependable, compassionate, and comfortable working with patients and families during end-of-life care
• Basic documentation skills with ability to learn electronic medical record systems
• Previous hospice, home health, or long-term care experience preferred
• Comfort working independently in patients’ homes while staying connected to the hospice team
• Strong communication skills and a caring, patient-centered approach

About Horizon

To some people, home is a place. To others, it’s a feeling.

To us, it’s whatever our patients need it to be, wherever they are. Horizon has been a trusted presence in the Milwaukee community since 1990. We’re a nonprofit organization with 400 employees and 150+ volunteers, proudly serving more than 2,500 patients and families across Southeast Wisconsin. We’re the second-largest full-service home care and hospice agency in the state. Our services span the full continuum of care — hospice, home care, palliative care, elder care, Meals on Wheels, and grief support — so our teams get to do meaningful, wide-ranging work every single day. We’ve been recognized as a Top Workplace nine times, not because we nominated ourselves, but because our people said so. That’s something we’re genuinely proud of. Our culture is built on five values: Accountability, Integrity, Service Excellence, Innovation, and Collaboration. They’re not just words on a wall — they show up in the way we treat patients, support our staff, and show up for the communities we serve. If you value kindness, real teamwork, and work that leaves you feeling like it mattered, you’ll fit right in here.

Baylor for the Hartford team. 8a-8p Sat/Sun - work 12 paid 18 hours. Covers Washington and Ozaukee counties. May need to help other teams in Waukasha and Milwaukee counties.

Hourly, Non-Exempt

• Degree from an Accredited School of Nursing (BSN preferred)
• Current WI RN license
• 1-2 years of Med/Surg or Home Care experience
• Current/Valid WI Drivers License; plus reliable/insured vehicle

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