RN Care Manager: Lead Patient Care & Transitions

LCMC Health; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

LCMC Health is seeking a Care Manager to serve as the hub of patient case management and the care plan. You will develop individualized plans, coordinate care across teams, and ensure seamless transitions from hospital to home.

Your nursing expertise will guide discharge planning, documentation, and quality initiatives. You will engage with patients, families, and care partners, perform outbound assessments, and educate patients on disease management.

Qualifications

• Current nursing license to practice in Louisiana.
• 2 years of professional nursing or care management experience.
• Experience coordinating care and educating patients preferred.

Responsibilities

• Develop individualized care plans with prioritized goals considering patient and caregiver involvement.
• Make outbound calls to assess patient health status.
• Identify gaps or barriers in treatment plans and coordinate referrals to outside sources.
• Ensure safe discharge planning with medications reconciliation and resources.
• Triage symptom-based calls per approved protocols for a wide range of patients.
• Enroll patients and manage alerts for home monitoring programs.
• Provide approved general health information to callers from approved sources.
• Document all workflows in EPIC for tracking and quality assessment.
• Educate enrolled members on chronic and acute disease processes for self-management.
• Interact with care partners, leadership and physicians to discuss clinical questions and care plans.
• Demonstrate energy and a passion for quality work.

Skills

Care coordination

Patient education

Collaboration

Nursing judgment

Communication

Education

Louisiana RN license

Tools

EPIC EMR

Job description

LCMC Health is seeking a Care Manager to serve as the hub of patient case management and the care plan. You will develop individualized plans, coordinate care across teams, and ensure seamless transitions from hospital to home.

Your nursing expertise will guide discharge planning, documentation, and quality initiatives. You will engage with patients, families, and care partners, perform outbound assessments, and educate patients on disease management.