RN Care Manager

Cleveland Clinic; Vero Beach (FL); On-site; USD 65,000 - 92,000; Full time

Job summary

Cleveland Clinic Indian River Hospital in Vero Beach is seeking an RN Care Manager to join a compassionate nursing team. You will collaborate with a multidisciplinary care team to coordinate care for high‑risk patients, focusing on chronic conditions and post‑surgical care to improve outcomes and reduce preventable ED visits and readmissions.

The role emphasizes outreach, patient education, and developing individualized care plans across the continuum of care, with opportunities to pursue Care

Qualifications

• Graduate from an accredited school of professional Nursing (Diploma, ADN or BSN).
• Current state licensure as a Registered Nurse (RN).
• Basic Cardiac Life Support (BLS).
• Three to five years of nursing experience.

Responsibilities

• Identify patients with ongoing care coordination needs within the specialty care practice.
• Outline involvement duration with the specialty care team and primary care team.
• Use risk assessment tools to identify care needs requiring coordination.
• Conduct targeted outreach to high‑risk patients to ensure timely care across the continuum.
• Utilize registries and care team tools to manage populations.
• Perform comprehensive clinical assessments including disease‑specific and social needs.
• Inform patients and families about coordination of care and goals of treatment.
• Develop goals and plans to maximize patient outcomes and monitor progress.
• Assist in transitions of care and resolve care gaps across settings.

Skills

Care coordination

Patient education

Communication

Education

Diploma/ADN/BSN (RN)

BSN preferred

Specialty certification

Job description

Join our team at Cleveland Clinic Indian River Hospital and experience world‑class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family‑centric and community‑focused care.

Indian River Hospital is looking to add an RN Care Manager to its compassionate nursing team. As an RN Care Manager you will work collaboratively with multidisciplinary care team staff across the continuum of care for high‑risk patients. You will provide coordination of care and disease management longitudinally to patients with chronic condition(s) or episodic care of a surgical population, focusing your efforts on patient outreach, achieving optimal outcomes, promoting wellness and decreasing preventable Emergency Department visits and readmissions. This opportunity will not only provide you with hands‑on learning but can also lead you to becoming certified in Care Management. The position works days from 8:00AM – 4:30PM, including rotating Saturdays.

Responsibilities

• Identify which patients in the specialty care practice have ongoing care coordination needs for their specialty condition.
• Outline the nature and duration of involvement needed by the specialty care team and specialty care coordinator and identify the primary care team involved.
• Utilize assessment skills and risk assessment tools to identify patients with actual or potential care needs that would require care coordination.
• Conduct targeted outreach to a defined panel of high‑risk patients (chronic illness, lack of social support, readmissions, ED visits, surgical episodes, etc.) to ensure timely and efficient care delivery across the continuum of care.
• Utilize technological tools (registries, patient lists, care team tab, etc.) to manage populations.
• Conduct comprehensive clinical assessments that include disease‑specific, age‑specific, medical, behavioral pharmacy, social and end‑of‑life needs of each patient.
• Inform the patient, family and healthcare team regarding coordination of their care.
• Develop goals and plan interventions to maximize patient outcomes.
• Monitor patient compliance with plan of care.
• Perform reassessments regarding patient progress toward goals and update plan of care as appropriate.
• Ensure care gaps are closed around specialty disease/chronic disease/surgical episodes.
• Serve as primary patient contact for team related to condition/surgical episode and facilitate access to services.
• Coordinate members of the patient care team.
• Serve as the liaison between patients, families, physicians and clinical staff by advocating for patient and families.
• Respond to and facilitate resolution of patient and family questions and concerns.
• Assist in managing transitions of care across care setting.
• Identify barriers to receiving care and facilitate solutions.
• Define and ensure compliance with disease‑specific care paths for specialty care or chronic disease.
• Work with the patient and family to assess current knowledge, health literacy and readiness to change.
• Coach and educate patient and family on self‑management support and managing a specialty or surgical condition.

Minimum Qualifications

• Graduate from an accredited school of professional Nursing (Diploma, ADN or BSN program).
• Current state licensure as a Registered Nurse (RN).
• Basic Cardiac Life Support (BLS).
• Three to five years of nursing experience.

Preferred Qualifications

• Bachelor’s of Science in Nursing (BSN).
• Specialty certification.

Physical Requirements

• Requires full range of motion, manual and finger dexterity and eye‑hand coordination.
• Requires corrected hearing and vision to normal range.
• May require some exposure to communicable diseases or bodily fluids.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment

• Follows Standard Precautions using personal protective equipment as required for procedures.