RN Care Coordinator Manager

Innovative Hematology, Inc.; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

Innovative Hematology, Inc. is seeking an RNCC Manager in Indianapolis to lead the nursing team in providing comprehensive care for patients with hematologic disorders. The role requires strong leadership skills, a nursing degree, and a commitment to enhancing patient experience through quality management and team collaboration.

Benefits

Competitive salary and benefits package

Qualifications

• Minimum 3 years experience in nursing; leadership role preferred.
• Valid Indiana Nursing license required.
• Experience in hematology preferred.

Responsibilities

• Promote a positive patient experience and expedite workflows.
• Field staff and patient concerns regarding policies.
• Manage department goals and initiatives effectively.

Skills

Leadership

Team Coordination

Patient Engagement

Quality Improvement

Education

Bachelor's degree in nursing

Master's degree in nursing (preferred)

Job description

About IHI

At Innovative Hematology (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.

What You Will Do

The RNCC Manager (Registered Nurse Care Coordinator Manager) is responsible for promoting a positive patient experience and expediting workflows for the RNCC Team to ensure that patients are medically managed in collaboration with IHI physicians and in accordance with the Indiana’s Nursing Scope of Practice.

The Opportunity

• Participates in staff supervision, performance evaluation, merit increases and disciplinary action; evaluates staff and teams for continuous safety, quality, professional development and process improvement.
• Provides day-to-day leadership to the RNCC team to promote a sense of cohesiveness and effective team interactions across disciplines with the Indianapolis office to enhance cohesiveness with the larger organization while promoting efficient operations and positive patient experience and engagement.
• Fields first line resolution of staff and patient concerns, complaints or questions regarding policies and procedures.
• Manages department or interdepartmental goals and initiatives.
• Assists with the monitoring and reporting of Key Performance Indicators (KPIs) related to Care Coordination Services across disease populations.
• Makes recommendations and implements changes regarding care coordination and workflow as appropriate to ensure adherence to quality standards or best practice standards and established strategic plans, procedures and timeline commitments.
• Develops and oversees training and instruction of new team members in job duties as well as ongoing training and development and competency of team members.
• Maintains working knowledge of all roles and responsibilities in the RNCC team.
• Functions as team resource including the evaluation of team specific educational needs and equipment/supply needs and coordination of initiatives and acquisitions.
• Assists with budget development and monitoring.
• Disaster point person for team in coordination with leadership regarding safety and direction of patients and staff during fire, tornado or other emergencies.

• Minimum 3 years experience in nursing; hematology experience preferred. Previous experience in leadership role preferred
• Minimum Bachelor’s degree in nursing; Master’s degree preferred
• Valid Indiana Nursing license required OR, PA/NP license preferred
• Valid driver's license and automobile insurance is required. Occasional travel is a requirement of this role.
• All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.

This position is open to residents of the State of Indiana, and requires routine presence at our Center in Indianapolis, IN. Frequency of on-site presence is dependent upon role and department needs.

Why join our team?

IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.

IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.

IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.

IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHTC research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.

Innovative Hematology, Inc. is an Equal Opportunity Employer.