RN Care Coordinator, Bi-Lingual

SalvoHealth; Baton Rouge (LA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health, Vision & Dental benefits for F

Paid time off (200 hours)

CEU stipend

RN maintenance fee coverage

Clinical leadership support in GI/met科

Job summary

Salvo Health is hiring an RN to join our care team delivering chronic gut health and metabolic disease management. You will educate patients, set goals, create action plans, and coordinate with the clinical team to ensure a high-quality, personalized care experience.

Requirements include an RN license, bilingual Spanish, 2+ years in clinical or patient-facing roles, and authorized work in the U.S. Experience in telehealth or healthcare startups is a plus.

Qualifications

• RN Compact state license required.
• Bilingual (Spanish speaking, reading, and writing) REQUIRED.
• 2+ years of experience as Registered Nurse.
• 2+ years of experience in patient-facing or customer-facing roles.
• Excellent customer relation skills, as well as written and verbal communication skills.
• Knowledge of medical terminology and proficiency of general medical office procedures.
• Familiarity with digital applications like Slack, Coda, Google Workspace, etc.
• Strong analytical and proactive problem solving skills.
• Self-motivated, results-oriented and strategic thinker.
• Must be authorized to work in the United States.

Responsibilities

• Provide exceptional care, disease management and health education to patients
• Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
• Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
• Help clients understand their motivations and create behavior change plans
• Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
• Coordinate with other clinical team members to provide an exceptional patient experience
• Develop and maintain professional, support-oriented working relationships with patients and team members
• Create and distribute health education materials to individual members as necessary
• Work with a cross-functional product team to develop and constantly improve our in-app patient experience

Skills

Bilingual Spanish

Excellent communication

Customer-facing

Self-motivated

Problem solving

Education

RN License (Compact State)

Tools

Slack

Coda

Google Workspace

Job description

Salvo Health is taking a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor.

Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.

Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.

What You Will do:

• Provide exceptional care, disease management and health education to patients
• Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
• Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
• Help clients understand their motivations and create behavior change plans
• Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
• Coordinate with other clinical team members to provide an exceptional patient experience
• Develop and maintain professional, support-oriented working relationships with patients and team members
• Create and distribute health education materials to individual members as necessary
• Work with a cross-functional product team to develop and constantly improve our in-app patient experience

Qualifications:

• RN Compact state license required, additional licensing may be needed
• Bilingual (Spanish speaking, reading, and writing) REQUIRED
• 2+ year of experience as Registered Nurse
• 2+ years of experience in patient-facing or customer-facing roles
• Excellent customer relation skills, as well as written and verbal communication skills
• Knowledge of medical terminology and proficiency of general medical office procedures
• Familiarity with digital applications like Slack, Coda, Google Workspace, etc.
• Strong analytical and proactive problem solving skills
• Self-motivated, results-oriented and strategic thinker
• Personal passion for health and wellness topics
• Must be authorized to work in the United States
• Experience working in telehealth or healthcare startup environment preferred
• Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s

Benefits:

• Health, Vision, & Dental benefits for full-time employees and dependents
• 200 hours (25 days) of paid time off and 12 paid holidays throughout the year
• Annual CEU stipend
• Annual coverage of RN maintenance fee
• Clinical leadership support to enhance clinical expertise in GI and/or metabolic health

$25 - $26 an hour