RN, Admitting&Transfer Center

001 University of Rochester; United States; On-site; USD 98,000 - 132,000; Full time

Job summary

The University of Rochester in Rochester, NY is seeking a Transfer Center/Admitting Clinical Coordinator RN to manage patient flow and support admissions across SMH and affiliate hospitals. This 24/7 role requires strong clinical judgment, collaboration, and leadership in a high-demand environment.

Required NYS RN licensure; BSN preferred; 3 years nursing experience with critical care background is expected.

Qualifications

• Bachelor’s degree in health-related field required.
• BSN preferred.
• 3 years nursing experience required.
• 5 years critical care experience preferred.
• NYS RN licensure required.

Responsibilities

• Manage patient flow using clinical skills per policies.
• Determine best patient placement based on occupancy and staffing.
• Identify patient safety issues and implement action plans.
• Maintain comprehensive documentation and reports.
• Lead patient flow improvements and bed meetings.
• Coordinate regional transfer needs and provider communication.

Skills

Clinical knowledge

Clinical assessment

MS Office

EMR experience

Communication skills

Leadership

Education

Bachelor’s degree in health-related field

BSN preferred

3 years nursing experience

5 years critical care experience

Tools

EPIC

ACLS

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500016 Admissions Center-SMH Work Shift: UR - Day (United States of America) Range: UR URCC 218 Compensation Range: $97,760.00 - $131,976.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL SUMMARY With great latitude and the expectation to exercise independent clinical judgement to support patient movement: The Transfer Center /Admitting Clinical Coordinator Registered Nurse (TC/ACC RN) provides direct support to Patient Flow throughout SMH and the Affiliate Hospitals. The TC/ACC RN is accountable for 24/7 patient flow. The TC/ACC RN participates in the management of patient triage, patient movement, mentoring house staff (RN and MD) and Regional MD’s concerning patient transfers, the development and evaluation of census management strategies, and the monitoring of patient flow outcomes. The TC/ACC RN is accountable for supporting standards of care and providing consultation and expertise in the placement of specialty patients (Cardiology, Neurology, Transplant, Oncology, etc.) as well as managing placements of General Adult Services and Emergency Department patients. The TC/ACC RN is involved in activities at the service, institutional, and regional level, and contributes to goal achievement through personal action, effective communication and the facilitation of others. The TC/ACC RN participates in community and professional organizations, demonstrating commitment to the promotion of URMC visibility and future. Shift rotation of days, evenings and nights required. Night shifts have option of remote work location.

ESSENTIAL FUNCTIONS

Clinical Practice

• Utilizes Clinical skills to Manage patient flow in an expert manner, following policies and procedures /recognizes trends or subtle changes inpatient /family response to care and responds effectively.
• Identifies complex patient problems and collaborates in developing a plan of care based on best practice standards and service availability; determines best patient placement based on expert clinical knowledge, current occupancy and staffing.
• Identifies patient safety issues and implements action plans or educational training based on needs.
• Demonstrates exemplary unit/service standards of documentation.
• Performs ongoing comprehensive assessment of regional, institution, department, service components that contribute to patient flow.
• Provides information to update practice standards and activities based on best evidence.
• Evaluates the effectiveness of patient placement based on clinical needs and revises as indicated.

Clinical Coordinator

• Functions effectively with clinical staff as an expert Patient Flow Manager.
• Functions as a clinical resource person.
• Demonstrates good communication, fairness and support for clinical staff; Demonstrates knowledge in an approachable, calm, helpful, and efficient demeanor.
• Collaborates with patient care areas and other departments to assure the needs of patients are safely met and institutional needs are met.
• Assumes a leadership role in collaborative practice, patient flow improvements and other regional care activities.

Clinical Enterprise

• Assist Clinical Departments in implementing patient flow improvements.
• Supports Flow initiatives i.e. Capacity Management Better Flow initiatives.
• Supports Nursing, Specialty Service and General Services in understanding census limitations.
• Runs effective Patient Flow, Bed Meetings, maintains patient center focus for bed placement.
• Makes critical decisions in a timely manner exhibits knowledge of, and ensures compliance with Hospital Policy, Federal and State regulatory requirements.
• Initiates appropriate follow up when concerns are identified.
• Acts as on-site resource for Administrator Call for untoward situations requiring rapid patients’ movement.

Regional Enterprise

• Reviews and evaluates regional needs for patient transfer to and between Affiliate Hospitals.
• Leverages clinical knowledge and business acumen to make appropriate decisions when transferring patients within SMH, Intra Affiliate, and Regional Institution.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor’s degree in health-related field Required
• Bachelor’s degree in Nursing (BSN) Preferred
• 3 years Nursing experience Required
• 5 years of critical care experience Preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Expert Clinical knowledge base of multifocal service lines.
• Preferred Assessment and interpretation of Clinical parameters with ability to identify trends
• Preferred Computer skills, keyboarding and Microsoft Office
• Preferred Experience with electronic medical record keeping, Preferred documentation and reports
• Preferred Excellent communication skills verbal and written
• Preferred Successful leadership skills

LICENSES AND CERTIFICATIONS

• NYS RN Licensure Required
• ACLS Preferred
• EPIC certification Preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries - always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better - Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.