RN Administrative Supervisor

Serenity Home Health Care Agency LLC; Milwaukee (WI); On-site; USD 104,000 - 125,000; Full time

Job summary

Serenity Home Health Care Agency LLC in Milwaukee, WI is seeking an RN Administrative Supervisor (Consultant) to oversee the coordination and quality assurance of in-home personal care services, ensuring MO HealthNet compliance and effective service delivery. You will supervise staff, review documentation for accuracy, and coordinate with state agencies.

This role requires travel within the region and strong clinical, organizational, and communication skills to maintain high standards of

Qualifications

• Must be a Registered Nurse (RN) licensed in good standing.
• Minimum of 2 years of clinical nursing experience, preferably in home health or related setting.
• Must be able to travel locally and have reliable transportation.
• Strong documentation, organizational, and communication skills.

Responsibilities

• Oversee coordination, implementation, and quality assurance of personal care services.
• Conduct monthly reviews of aide documentation against plans and authorized units.
• Perform annual on-site evaluations for each personal care aide.
• Approve changes to participant care plans based on supervision and observations.
• Communicate significant changes in participant condition to DHSS and document it in the file.
• Ensure infection control policies and reporting procedures are followed and records are maintained.
• Participate in case conferences with DHSS to coordinate participant care.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Milwaukee, WI, US

Salary Range: $50.00 To $60.00 Hourly

Job Summary:

The RN Administrative Supervisor (Consultant) is responsible for overseeing the coordination, implementation, and quality assurance of personal care services in accordance with Missouri Medicaid (MO HealthNet) standards. This role ensures regulatory compliance, supervises personal care staff, monitors service delivery, and communicates with state agencies to support the health and well-being of clients receiving in-home personal care.

Key Responsibilities:

• Ensures all personal care services are delivered in compliance with each participant’s plan of care, Medicaid regulations, and agency policies.
• Conducts monthly reviews comparing aide service documentation against authorized units, tasks, and frequency to verify accuracy and appropriateness of care.
• Performs at least one annual on-site evaluation for each personal care aide to assess performance and confirm the adequacy of services being delivered to the participant.
• Approves any changes to a participant’s care plan based on supervision visits, aide reports, and clinical observations, ensuring documentation is updated accordingly.
• Makes timely and appropriate recommendations to the Department of Health and Senior Services (DHSS) or its designee regarding service increases, decreases, or terminations.
• Participates in the orientation and ongoing training of personal care aides, ensuring that all aides are equipped to perform assigned duties safely and effectively.
• Assigns and oversees designated trainers for supervised on-the-job training, ensuring personal care aides are competent in performing basic personal care tasks.
• Communicates any significant changes in participant condition to DHSS or its designee, documenting all communication in the participant's case file.
• Ensures adherence to infection control policies and communicable disease reporting procedures as required by DHSS and OSHA.
• Maintains complete and up-to-date supervision and evaluation records for all personal care aides, ensuring availability during audits and inspections.
• Participates in case conferences with DHSS or its designee to coordinate participant care and resolve service-related concerns.
• Monitors and enforces compliance with agency grievance procedures, participant rights, and confidentiality standards.

Qualifications:

• Must be a Registered Nurse (RN) currently licensed in the State of Missouri in good standing with the Missouri State Board of Nursing.
• Must have a minimum of 2 years of clinical nursing experience, preferably in home health, personal care, or a related community-based setting.
• Must be at least 21 years of age.
• Must possess strong clinical assessment skills and the ability to supervise non-clinical staff in a community-based care setting.
• Must have excellent documentation, organizational, and communication skills, with the ability to interact professionally with participants, families, caregivers, and state officials.
• Must be familiar with Missouri Medicaid regulations, personal care services standards, and electronic visit verification (EVV) systems.
• Must be able to travel locally for participant and staff visits, with access to reliable transportation.
• Must pass all background screenings, including checks through the Family Care Safety Registry (FCSR), Employee Disqualification List (EDL), and Office of Inspector General (OIG).