RMS Implementation Analyst

Octave Intelligence plc; United States; On-site; USD 90,000 - 125,000; Full time

Job summary

Octave Intelligence plc is seeking an RMS Implementation Analyst to work remotely in the United States. The role focuses on implementing, configuring, and training users on core software solutions for law enforcement agencies, while managing timelines and customer needs.

You will set configuration milestones with customers, track progress, and report outcomes to internal project teams to ensure successful deployments and user adoption.

Qualifications

• Bachelor's degree or equivalent experience in computing
• Experience with Law Enforcement RMS required
• Knowledge of MSSQL or Oracle databases and scripting preferred
• Familiarity with SSRS and Power BI a plus
• Experience in public safety workflows and software preferred

Responsibilities

• Implement, configure, and train users on core software solutions
• Set goals and expectations for configuration timelines with customers
• Track and report on customer progress to internal project teams

Skills

RMS experience

SQL

SSRS reporting

Power BI

Public safety

Education

CS degree

Tools

MSSQL

Oracle

Job description

Working remotely, the RMS Implementation Analyst will assist agencies in adapting their business processes to newly installed software solutions, focusing on implementation, training, and configuration while managing timelines and customer needs.

Key responsibilities

• Implement, configure, and train users on core software solutions


• Set goals and expectations for configuration timelines with customers


• Track and report on customer progress to internal project teams

Required qualifications

• Bachelor's degree in computer science or related field, or equivalent experience


• Experience with Law Enforcement RMS is required


• Knowledge of MSSQL or Oracle databases and scripting is preferred


• Familiarity with SSRS report writing and Microsoft Power BI is a plus


• Experience in public safety workflows and software is preferred