RMA Technician

Bray International, Inc.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay Plans

Comprehensive Benefits

Family-owned culture

Career Growth

Healthy Work Environment

Job summary

Bray International, Inc. in Houston, TX is seeking an RMA Technician to test and troubleshoot returned valves and actuators, generate evaluation reports, and maintain records of all RMA cases.

This on-site role emphasizes accuracy, documentation, and compliance with company policies. You'll handle warranty determinations, process credits as needed, and operate a forklift while contributing to a safe, productive manufacturing environment.

Qualifications

• High school diploma, GED, or 5+ years of equivalent experience.
• Permanent work authorization for the USA is required.
• Ability to read basic electric/electronic wiring diagrams.
• Proficient in MS Office applications (Excel, Word, etc.).
• Familiarity with relational database programs for tracking and processing field returns.
• Previous experience with valves, actuators, and controls is a plus, but not mandatory.
• Experience in a manufacturing environment related to industrial products is advantageous.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Ability to lift 50 lbs or less periodically.

Responsibilities

• Perform product testing and troubleshooting of returned valves and actuators.
• Generate comprehensive evaluation reports on tested products.
• Maintain accurate records for all RMA cases and determine warranty status.
• Process credits for failed parts or assemblies in accordance with company policy.
• Operate a forklift safely and efficiently.

Skills

Wiring diagrams

Detail-oriented

MS Office

Communication skills

Forklift operation

Education

High school diploma or GED or 5+ years of equivalent experience

Tools

MS Office

Relational databases

Job description

RMA Technician

Location: Houston, Texas

Job Type: Full-Time, Onsite – 5 days a week

Overview:

We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves testing and troubleshooting returned valves and actuators, generating comprehensive evaluation reports, and maintaining meticulous records of all Return Merchandise Authorization (RMA) cases.

What We Offer

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Key Responsibilities

• Perform product testing and troubleshooting of returned valves and actuators.
• Generate comprehensive evaluation reports on tested products.
• Maintain accurate records for all RMA cases and determine warranty status.
• Process credits for failed parts or assemblies in accordance with company policy.
• Operate a forklift safely and efficiently.

Qualifications

• High school diploma, GED, or 5+ years of equivalent experience
• Permanent work authorization for the USA is required.
• Ability to read basic electric/electronic wiring diagrams.
• Proficient in MS Office applications (Excel, Word, etc.).
• Familiarity with relational database programs for tracking and processing field returns.
• Previous experience with valves, actuators, and controls is a plus, but not mandatory.
• Experience in a manufacturing environment related to industrial products is advantageous.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Ability to lift 50 lbs or less periodically.

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Please Note:

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.