RMA Administrator

Foxconn Industrial Internet - FII; Georgia; On-site; USD 42,000 - 64,000; Full time

Job summary

Foxconn Industrial Internet - FII is seeking a detail-oriented RMA Administrator in Houston, TX to manage and track RMA requests, generate reports, and coordinate with Finance and Material Management teams. The role emphasizes accuracy, communication, and process improvement.

Responsibilities include posting RMAs, creating PRs, and liaising with suppliers to ensure timely and accurate RMA processing within a collaborative, compliant environment.

Qualifications

• Precision and strong attention to detail.
• Excellent verbal and written communication skills.
• Adaptability and ability to work independently.
• Strong organizational skills.
• Proficiency in MS Word, Excel, and PC-based software.
• Basic IT knowledge.
• Problem-solving abilities
• Basic written English language skills.

Responsibilities

• Record and maintain RMA request details in RMA databases (L2FA tracker, RMSC).
• Prepare RMA reports and submit to the Material Management team.
• Forward incoming Credit Notes to the Finance department (AP).
• Post virtual RMAs into the system.
• Generate Purchase Requests (PRs).
• Coordinate with suppliers and external partners regarding RMA matters.
• Collaborate with internal departments to ensure smooth RMA processes.

Skills

Attention to detail

Verbal and written communication

Independent worker

Organization

Problem-solving

Basic written English

Education

High school diploma

Tools

MS Word

MS Excel

PC-based software

Basic IT knowledge

Job description

RMA Administrator

Location: Houston, TX 77064

Business Unit: CESBG

Job Classification: Exempt

Key Responsibilities

• Record and maintain RMA request details in the RMA databases (L2FA tracker, RMSC), ensuring data accuracy and up-to-date status.
• Prepare RMA reports and submit them to the Material Management team.
• Forward incoming Credit Notes to the Finance department (AP).
• Post virtual RMAs into the system.
• Generate Purchase Requests (PRs).
• Coordinate with suppliers and external partners regarding RMA matters.
• Collaborate closely with internal departments to ensure smooth RMA processes.

Basic Qualifications & Skills

• Precision and strong attention to detail.
• Excellent verbal and written communication skills.
• Adaptability and ability to work independently.
• Strong organizational skills.
• Proficiency in MS Word, Excel, and PC-based software.
• Basic IT knowledge.
• Problem-solving abilities
• Basic written English language skills

Education

• High school diploma.

WHY JOIN US

Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.