RMA

Ozark Center; Joplin (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Ozark Center is seeking a Medical Assistant to support psychiatrists and APNs in a behavioral health setting. The MA delivers patient care, documents in electronic health records, and assists in coordinating office visits, always aligning with trauma-informed care.

Education: High School diploma; Missouri CMA certification, CPR and First Aid required. You will report to the Nurse Coordinator of Adult Psychiatric Practices and contribute to a compassionate patient experience.

Qualifications

• Must have a high school diploma or equivalent.
• Must hold Missouri certification as a Registered/Certified Medical Assistant.
• CPR and First Aid certifications are required.

Responsibilities

• Meet the total clinical needs of the practice patients as determined by the Psychiatrist or APN in consultation or as ordered.
• Report to the Nurse Coordinator of Adult Psychiatric Practices or to the Physician/APN.
• Perform other duties as assigned by the Nurse Coordinator, doctor, or APN.
• Utilize proper communication with higher level nursing and/or physician; maintain medications and logs for samples as needed.
• Facilitate efficient patient transitions during office visits; identify problems and communicate pertinent data to physician/provider.
• Ensure accurate charting, charge preparation, and data collection.
• Make referrals, use standing orders, and document in electronic health records.

Skills

Patient care

Trauma-informed care

EHR documentation

Education

High School diploma or equivalent

Missouri CMA certification

CPR and First Aid

Job description

Job Description Summary

The Medical Assistant (MA), as directed by the physician(s), advanced practitioner(s) and/or RN/LPN(s), performs patient care activities for office patients and related non-professional services necessary in caring for the personal needs and comfort of patients. MA provides services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. The MA will report to the Nurse Coordinator of Adult Psychiatric Practices.

Education

• High School diploma or equivalent.

Licenses and Certifications

• Certification as a Registered/Certified Medical Assistant in the state of Missouri.
• CPR and First Aid.

Responsibilities

• The MA meets the total clinical needs of the practice patients as determined by the Psychiatrist or Advance Practice Nurse in consultation with or as ordered by the psychiatrist physician.
• Reports same to the Nurse Coordinator of Adult Psychiatric Practices but may also report to the Physician or Advance Practice Nurse.
• The MA performs other duties as assigned or directed by the Nurse Coordinator of Adult Psychiatric Practices, doctor assigned to or the APN.
• The MA utilizes proper communication with higher level nursing and/or physician; ongoing maintenance of appropriate medications, maintaining logs for medication samples and other logs as deemed necessary through clinic.
• The MA facilitates efficient transition of patients throughout the office visit. Efficient identification of patient problems; communication of pertinent data to physician/provider; accurate chart/charge preparation and collection of pertinent data.
• The MA makes appropriate referrals, demonstrates proper use of standing orders, and ensures appropriate, accurate, and timely documentation in electronic health records.
• The MA actively engages patients and family and assists in the education of patient’s plan of care.
• The MA meets the productivity standards of the mental health office.
• All other duties as assigned.

Physical Requirements

• Normal office environment.
• Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting.
• Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
• Requires ability to remain calm during stressful events, to occasionally work irregular hours, and work with exasperated individuals.
• Occasional lifting up to 50 pounds.