Medical Assistant

Ozark Center; Joplin (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Ozark Center in Missouri seeks a Medical Assistant to support psychiatrists, APNs, and RNs in delivering patient care for office-based behavioral health services.

The MA assists with routine clinical tasks, maintains medication and supplies logs, and documents in electronic health records while collaborating with the Nurse Coordinator of Adult Psychiatric Practices to ensure patient comfort and safety in a trauma-informed care environment.

Qualifications

• High School diploma or equivalent required.
• Certification as a Registered/Certified Medical Assistant in Missouri.
• CPR and First Aid certifications preferred or required.

Responsibilities

• Meet the total clinical needs of practice patients as directed by psychiatrist/APN.
• Report to Nurse Coordinator of Adult Psychiatric Practices; may report to physician/APN.
• Perform duties as assigned by Nurse Coordinator, physician or APN.
• Use proper communication with higher level nursing and/or physician; maintain logs for medications and samples; log documentation per clinic policy.
• Facilitate efficient patient transitions; identify problems; communicate pertinent data to physician/provider; accurate chart/charge prep.
• Make appropriate referrals; use standing orders; ensure accurate and timely documentation in electronic health records; educate patients and family on plan of care.
• Engage patients and families; assist in plan of care education.
• Meet productivity standards of the mental health office.
• Perform other duties as assigned.

Skills

Trauma-informed care

Communication with physicians/nurses

EHR documentation

Education

High School diploma or equivalent

CPR and First Aid Certification

Job description

Job Description Summary:The Medical Assistant (MA), as directed by the physician(s), advanced practitioner(s) and/or RN/LPN(s), performs patient care activities for office patients and related non-professional services necessary in caring for the personal needs and comfort of patients. MA provides services to individuals impacted by a variety of behavioral health (addiction/substance use and mental health) issues, recognizing that the individuals we serve often times have experienced trauma that affects their development and adjustment. They will be trained in trauma-informed care and will work to help provide services in an environment that is sensitive and responsive which will prevent victimization, abuse, or trauma as a result of the care received. The MA will report to the Nurse Coordinator of Adult Psychiatric Practices.Education:• High School diploma or equivalent.Licenses and Certifications:Certification as a Registered/Certified Medical Assistant in the state of Missouri.CPR and First AidResponsibilities:• The MA meets the total clinical needs of the practice patients as determined by the Psychiatrist or Advance Practice Nurse in consultation with or as ordered by the psychiatrist physician.• Reports same to the Nurse Coordinator of Adult Psychiatric Practices but may also report to the Physician or Advance Practice Nurse.• The MA performs other duties as assigned or directed by the Nurse Coordinator of Adult Psychiatric Practices, doctor assigned to or the APN.• The MA utilizes proper communication with higher level nursing and/or physician; ongoing maintenance of appropriate medications, maintaining logs for medication samples and other logs as deemed necessary through clinic.• The MA facilitates efficient transition of patients throughout the office visit. Efficient identification of patient problems; communication of pertinent data to physician/provider; accurate chart/charge preparation and collection of pertinent data.• The MA makes appropriate referrals, demonstrates proper use of standing orders, and ensures appropriate, accurate, and timely documentation in electronic health records.• The MA actively engages patients and family and assists in the education of patient’s plan of care.• The MA meets the productivity standards of the mental health office.• All other duties as assigned.Physical Requirements:• Normal office environment.• Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting.• Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.• Requires ability to remain calm during stressful events, to occasionally work irregular hours, and work with exasperated individuals.• Occasional lifting up to 50 pounds.