Riverfront Guest Experience Ambassador

firstlady; Chicago (IL); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Paid Time Off

Paid Sick Time

401K program

Employee Ticket Benefits

Job summary

First Lady, an industry leader in Chicago tours, is seeking a Guest Service Ambassador to deliver exceptional service in a bustling workplace along the Chicago Riverwalk. The successful candidate will engage with guests, provide product information, and resolve concerns to ensure satisfaction.

Requirements include excellent customer service abilities, multitasking, and the capacity to work in a fast-paced environment. The role demands full availability including nights and weekends. Join us in crafting memorable experiences for our guests!

Qualifications

• Personable and outgoing attitude essential.
• Ability to stand for long periods and work in all weather conditions.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Welcome and provide exceptional service to guests.
• Answer questions about tours and ticket offerings.
• Assist with crowd control and line management.
• Monitor company property and report issues.

Skills

Customer service skills

Multitasking

Attention to detail

Communication skills

Ability to work under pressure

Job description

First Lady, an industry leader in Chicago tours, is seeking a Guest Service Ambassador to deliver exceptional service in a bustling workplace along the Chicago Riverwalk. The successful candidate will engage with guests, provide product information, and resolve concerns to ensure satisfaction.

Requirements include excellent customer service abilities, multitasking, and the capacity to work in a fast-paced environment. The role demands full availability including nights and weekends. Join us in crafting memorable experiences for our guests!