Ritchie Center Event Operations Associate

University of Denver; Denver (CO); On-site; USD 16,531 - 24,796; Full time

Job summary

The University of Denver invites applications for the Ritchie Center Event Operations Associate to support athletics event operations at the Daniel L. Ritchie Center for Sports & Wellness.

This role requires you to work evenings, nights, weekends, and other non-traditional hours as events occur. You will contribute to game operations and day-of productions for varsity sports, provide guest services, and help maintain a safe, organized on-site environment using radios, ticket scanners,

Qualifications

• Current DU undergraduate or graduate student enrolled for the 2026-2027 academic year, or recent college graduate with a related degree.
• Work evenings, nights, weekends, and other non-traditional hours.
• Preferred experience in event operations, sports management, or customer service.
• Knowledge of NCAA athletics and familiarity with hockey, gymnastics, volleyball, basketball, soccer, and lacrosse.
• Strong interpersonal and communication skills with the ability to work effectively in a team environment.
• Ability to stay organized, multitask, and remain calm in fast-paced or high-pressure situations.
• Demonstrated reliability, punctuality, and a strong work ethic.
• Comfortable using basic technology (radios, ticketing scanners, scoreboards, or basic AV equipment).
• CPR/First Aid certification (preferred but not required).
• Availability to work evenings, weekends, and holidays based on event schedules.

Responsibilities

• Support the division of Athletics and Recreation with its execution of Ritchie Center event operations.
• Assist in the game operations and game day production for varsity athletics.
• Serve as a guest services member during Ritchie Center events.
• Work on-site at the Daniel L. Ritchie Center for Sports & Wellness and its surrounding facilities.

Skills

Customer service

Emergency response

Teamwork

Communication

Education

Current DU student

Tools

Radios

Ticket scanners

Scoreboards

A/V equipment

Job description

University of Denver - DU - DU Athletics

Ritchie Center Event Operations Associate

Recruitment began on July 21, 2026

and the job listing Expires on July 21, 2027

Support the division of Athletics and Recreation with its execution of Ritchie Center event operations.

Assistin the game operations and game day production for varsity athletics.

Serve as a guest services member during Ritchie Center events.

Knowledge, Skills, and Abilities

Provide excellent customer service for all Ritchie Center participants and customers.

Recognize and respond effectively and efficiently to emergencies.

Maintain a clean and safe environment.

Able to work both individually and as part of a team.

Communicate clearly and effectively to participants, customers, and coworkers.

Required Qualifications

Current DU undergraduate or graduate student enrolled for the 2026-2027academic year, or recent college graduate with a related degree.

Work evenings, nights, weekends, and other non-traditional hours.

Preferred Qualifications

Previousexperience working in event operations, sports management, or customer service.

Knowledge of NCAA athletics and familiarity with sports such as hockey, gymnastics, volleyball, basketball, soccer, and lacrosse.

Strong interpersonal and communication skills with the ability to work effectively in a team environment.

Ability to stay organized, multitask, and remain calm in fast-paced or high-pressure situations.

Demonstrated reliability, punctuality, and a strong work ethic.

Comfortable using basic technology (e.g., radios, ticketing scanners, scoreboards, orbasicA/V equipment).

CPR/First Aid certification (preferred butnotrequired).

Availability to work evenings, weekends, and holidays based on event schedules.

Physical Activities

Be able to stand for long periods of time.

Be able to lift 20 pounds.

This role requires a flexible schedule, including frequent evening and weekend shifts, based on event demands.

Work is primarily conducted on-site at the Daniel L. Ritchie Center for Sports & Wellness and its surrounding facilities.

Physical activity is required, including standing for extended periods, walking long distances, lifting up to 20 lbs, and assisting with event set-up and tear-down.

Fast-paced, dynamic environment with exposure to large crowds, loud noise levels, and various weather conditions for outdoor events.

Collaborative, team-oriented workplace with a strong focus on providing a positive and safe experience for all event attendees and participants.