Risk & Policy Operations Associate

Triwill Group; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Stripe is seeking a User Policy Specialist to implement and manage operational processes that support responsible market growth and trust among users and partners. You will assess risks, liaise with financial partners and merchants, and manage escalations while enforcing policy rules that determine eligibility to use Stripe's platform.

You will collaborate with legal, risk, and business teams to ensure alignment with Stripe's mission and regulatory requirements, influencing policy outcomes and

Qualifications

• Experience in risk analysis, investigations, or risk operations.
• Excellent English communication skills, both written and verbal.
• Strong diagnostic thinking and data-driven decision making.
• Willingness to work in an in-office environment with cross-team collaboration.
• Ability to thrive in a fast-paced environment and prioritize effectively.

Responsibilities

• Assess and identify risks in business partnerships, balancing opportunity with compliance.
• Investigate, action, and triage escalations across multiple channels with timely stakeholder responses.
• Collaborate with business units, legal teams, and financial partners to align User Policy requirements with Stripe's mission.
• Utilize analytics to optimize strategies applicable across Stripe's portfolio.
• Develop and implement User Policy processes ensuring internal and regulatory compliance.
• Identify gaps in current User Policy frameworks and propose enhancements for sustainable growth.
• Participate in business reviews to evaluate policy impact on market performance.

Skills

Risk analysis

Investigations

Risk operations

English communication

Diagnostic thinking

Job description

Stripe is seeking a User Policy Specialist to implement and manage operational processes that support responsible market growth and trust among users and partners. You will assess risks, liaise with financial partners and merchants, and manage escalations while enforcing policy rules that determine eligibility to use Stripe's platform.

You will collaborate with legal, risk, and business teams to ensure alignment with Stripe's mission and regulatory requirements, influencing policy outcomes and