Risk Manager - Corporate Services

Ultipro; Nashville (TN); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Disability and life insurance

Tuition reimbursement

Licensure support

Transit program

Job summary

Gresham Smith, Nashville office, seeks a Risk Manager to support policy development, renewals, and risk assessments across projects. You will manage contracts, insurance, incidents, and claims from intake to resolution, escalate material risks, and advise teams on risk language and negotiation with clients, design professionals, and legal counsel.

Strong judgment and communication are essential. Demonstrated expertise in professional liability, construction risk, and claims processes, plus

Qualifications

• Bachelor’s degree in a related field; professional licensure preferred.
• 5–10 years of relevant AEC industry experience, including reviewing and negotiating professional services agreements.
• Experience in design or project management, professional liability insurance, claims, litigation support, or policy development.
• Ability to evaluate, explain, and negotiate complex professional services agreements.
• Knowledge of professional liability insurance, insurance requirements, claims reporting, and litigation processes.
• Knowledge of construction processes for large vertical and horizontal projects, including experience negotiating and resolving design and construction issues.
• Strong judgment and organizational skills to prioritize, escalate when needed, analyze risk, and prepare concise reports.
• Strong interpersonal, written communication, and negotiation skills to address complex issues with designers, management, attorneys, insurers, and clients.
• Experience with Deltek, Newforma, Adobe Acrobat Pro, Microsoft Office, and AI productivity tools.

Responsibilities

• Support the Director of Risk Management with policy development and annual reporting.
• Manage assigned contract, project, insurance, incident, and claims matters from intake through resolution.
• Independently resolve routine risk matters and escalate material risks.
• Review and assess professional services agreements to identify unacceptable terms.
• Advise staff on contractual risks and negotiate terms with clients, designers, and legal counsel.
• Maintain contract review practices and escalation procedures.
• Support pursuit decisions by communicating risk considerations.
• Document project issues and prepare written correspondence.
• Maintain incident reporting and claims management procedures and prepare status reports.
• Coordinate communications among project teams, insurers, and senior management.
• Review subconsultant terms for risk, indemnity, and insurance.</br>Prepare submissions for brokers and insurers.
• Monitor risk metrics, analyze incident data, and prepare management reports.
• Maintain risk management policies, training materials, and tools.
• Use AI-enabled productivity tools responsibly in risk management activities.
• Deliver risk management training and participate in industry organizations.
• Contribute to shaping environments where people live, work, and thrive.

Skills

Negotiation skills

Interpersonal skills

Written communication

Judgment

Risk analysis

Education

Bachelor's degree in Risk Management

Tools

Deltek

Newforma

Adobe Acrobat Pro

Microsoft Office

AI tools

Job description

Gresham Smith | Nashville Office (HQ)
Nashville, TN 37201, USA

At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to create healthy and thriving communities—we deliver innovative solutions for life’s essential infrastructure and institutions.

What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionals. We’re a community built on commitment, integrity, respect, and teamwork.

Why Gresham Smith?

When you join Gresham Smith, you’re joining a place where you can connect and thrive. Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.

About You

A bachelor’s degree in Risk Management, Architecture, Engineering, Construction Management, or a related field, with professional licensure preferred

Five to ten years of relevant AEC industry experience, including substantial experience reviewing and negotiating professional services agreements

Additional experience in one or more of the following areas: design or project management, professional liability insurance, claims, litigation support, or policy development

Demonstrated ability to evaluate, explain, and negotiate complex professional services agreements

Working knowledge of professional liability insurance, project-specific insurance requirements, claims reporting, and litigation processes

Knowledge of construction processes for large vertical and horizontal projects, including experience negotiating and resolving design and construction issues

Strong judgment and organizational skills, with the ability to prioritize competing matters, independently resolve routine issues, recognize when escalation is necessary, analyze risk and claims information, and prepare concise reports and recommendations

Strong interpersonal, written communication, and negotiation skills, with the ability to address complex and sensitive issues professionally with design professionals, firm management, attorneys, insurers, and clients

Experience using Deltek, Newforma, Adobe Acrobat Pro, Microsoft Office applications, and AI-enabled productivity and research tools

About the Role

As the Risk Manager, you will:

Support the Director of Risk Management with decision-making, policy development, annual reporting, insurance renewals, industry research, and special projects

Manage assigned contract, project, insurance, incident, and claims matters from intake through resolution

Independently resolve routine risk matters and escalate issues involving material legal, financial, insurance, operational, or reputational risk

Review and assess professional services agreements to identify, prioritize, and categorize unacceptable terms and conditions

Advise design and management staff on contractual risks, recommend alternative language, and negotiate reasonable terms with clients, design professionals, legal counsel, and other contracting parties

Maintain consistent contract review practices and tools, including checklists, approved fallback language, escalation criteria, and records of negotiated exceptions

Support project pursuit and go or no-go decisions by identifying and communicating contractual, professional liability, insurance, claims history, delivery method, and other relevant risk considerations

Assist design and management staff in documenting project issues and preparing appropriate written correspondence

Maintain incident reporting and claims management procedures and prepare reports addressing responsibilities, deadlines, status, and material developments

Track project incidents, claims, disputes, and litigation, and coordinate relevant communications among project teams, insurers, legal counsel, and senior management

Support subconsultant risk management by reviewing agreement terms, flow-down obligations, indemnity provisions, and insurance requirements

Support annual insurance renewals by collecting and validating exposure data, analyzing loss information, and preparing submissions for brokers and insurers

Monitor risk management metrics, analyze incident and claims information, and prepare periodic reports and recommendations for senior management

Maintain risk management policies, procedures, guidance, training materials, tools, and Risk Management Portal content addressing professional liability and other AEC risks

Use approved AI-enabled productivity and research tools responsibly in support of risk management activities, including validating outputs, protecting confidential information, exercising independent judgment, and complying with applicable firm policies

Deliver risk management training, participate in relevant industry organizations, maintain industry contacts and resources, and perform other duties related to the firm’s risk management function

Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.

Join Us

If you’re excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we’d love to hear from you.

Here’s what you can expect:

Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.

Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.

Healthcare (Medical, Dental, Vision, Wellness Programs)

401(k) with Company Match

Short- & Long-term Disability, Paid Life & AD&D

Supplemental, Critical Care, Pet, Legal & ID Theft Insurance

Family Planning and Parental Leave

Mass/Public Transit Program

Telemedicine and Employee Assistance Program

Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply!

GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.