Risk Management Specialist

Bancroft; Tyndall Village (NJ); Hybrid; USD 55,000 - 60,000; Full time

Job summary

Bancroft in Cherry Hill, NJ, is seeking a Risk Management Specialist for a hybrid role (3 days on site). You will review and investigate incidents, ensure reporting compliance, train staff, and support risk and quality initiatives across care programs.

Qualifications include an associates or bachelor’s degree in clinical healthcare or related fields, and at least three years in disability care or healthcare risk management. Travel and on-call duties are included.

Qualifications

• Associates or Bachelor's degree in clinical healthcare, risk management, social work, education, human services or related field.
• Minimum three years experience with people with disabilities or healthcare risk management.
• Experience in quality management and/or healthcare risk management preferred.

Responsibilities

• Review and investigate incidents across all levels of care per Bancroft policies.
• Submit investigation reports to funders and licensing bodies by deadlines.
• Educate staff on incident reporting to promote accuracy and full disclosure.
• Travel to off-site programs to aid investigations, compliance matters, and training.
• Provide on-call assistance for investigations according to policy and licensing agencies.
• Lead safety walk-throughs with program leadership to address risks.
• Identify organizational risks and inform leadership of critical situations.
• Facilitate trainings on preventing abuse, neglect, exploitation, rights violations, ethics and boundaries.

Education

Associates degree

Bachelor's degree

Job description

Risk Management Specialist

Job Locations

US-NJ-Cherry Hill

Requisition Information

Requisition ID: 2026-20815

Category: Corporate and Support Services

Status: REG - Regular (Full Time)

Salary: $54,555- $60,000

Overview

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.

We provide a full continuum of highly effective services - for people of all ages and every level of abilities - based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services.

As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone.

Bancroft is currently seeking a Risk Management Specialist to join our team in Cherry Hill, NJ. This will be a hybrid position, 3 days on site.

Responsibilities

Under the direction of the Director of Quality Management, The Risk Management Specialist is responsible for reviewing and investigating incidents in all levels of care provided at Bancroft, complying with state and payor reporting requirements, facilitating necessary staff trainings, participating in various committees, and supporting Risk & Quality program initiatives. The Risk Management Specialist also provides feedback, guidance, and education to other departments to manage and proactively address risk issues.

• Conducts full cycle investigations of alleged incidents which may include injury, abuse, neglect, and/or exploitation of persons served or staff in accordance with established Bancroft policies and procedures.
• Submits investigation reports internally and externally in accordance with set deadlines to ensure compliance with funders and licensing bodies.
• Implement, educate and encourage incident reporting throughout the organization to promote accuracy and full disclosure of unusual incidents.
• Travel as needed to off-site programs to aid investigations, compliance matters, and training as deemed necessary by the Director of Risk Management.
• Provide on-call assistance as needed related to investigations according to company policy/procedure and licensing agencies.
• Conducts meetings with program leadership and program safety walk throughs to address risks and safety issues identified in investigations in order to prevent future incidents and to minimize the operational risk and impact on Bancroft.
• Identifies organizational risks and keeps the Director of Quality Management continually informed of critical situations that may impact the organization, persons served, and staff to ensure potential issues of concern are promptly addressed and resolved.
• Conducts follow up for compliance line calls that trigger investigations specific to person served treatment or guardian dissatisfaction.
• Assists the Director of Quality Management in facilitating trainings on preventing abuse, neglect, exploitation, rights violations, ethics and boundaries. Supports the department in responding to specific requests from licensing and other state agencies for results of investigations and other information related to alleged incidents of injury, abuse, neglect, exploitation of persons served, or other types of events.

Qualifications

Education & Experience:

• Associates or Bachelor's degree in clinical healthcare, risk management, social work, education, human services or related field is required.
• Required either a minimum of three years of experience working with people with disabilities, neurological challenges or mental illness; or a minimum of three years of experience in healthcare risk management, conducting investigations of abuse, neglect or exploitation.
• Prior experience in quality management and/or, healthcare risk management preferred.

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.

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