Risk Management Regional Manager

Builders Mutual Insurance Company; North Carolina; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Comprehensive benefits

19 days PTO

Birthday off

11 holidays

37.5h week

Professional development

Recognition program

Volunteer time off

Job summary

Builders Mutual Insurance Company is seeking a Risk Management Regional Manager to lead a multi-state field team, directing Risk Management Consultants and driving loss-prevention initiatives while partnering with underwriting, claims, and marketing. This remote role requires 25–50% travel ( Raleigh visits a few times per year).

A bachelor's degree and 5+ years in insurance/risk management, plus leadership of customer-facing teams and strong underwriting knowledge are required.

Qualifications

• Bachelor’s degree and 5+ years in insurance, risk management, or claims.
• Proven ability to lead customer-facing teams.
• Strong understanding of underwriting, claims, and risk assessment principles.
• Excellent written and verbal communication.

Responsibilities

• Recruit, select, develop, and coach Risk Management Consultants through frequent interaction via field co-travels on selected medium/large accounts and to agents.
• Direct the delivery of value-added Risk Management services to policyholders, agents, insureds, and prospective policyholders.
• Monitor, analyze, and report on loss trends and class code profitability; develop recommendations to improve loss frequency and severity.
• Partner with Underwriting, Claims, Marketing, and other functions to implement proactive solutions for improving loss results and enhancing the Risk Management brand.
• Ensure top performance of designated consultants through ownership and implementation of the field quality analysis program.
• Promote and develop high levels of customer service in the decentralized Risk Management organization.
• Conduct accident investigations on selected, potentially high exposure claims.
• Represent company in Home Builders Association (HBA) meetings and events.

Skills

Insurance experience

Team leadership

Risk assessment

Underwriting knowledge

Communication skills

Education

Bachelor's degree

Job description

At Builders Mutual, we believe in the power of a team to get the job done right.

Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.

The Opportunity

The Risk Management Regional Manager is a hands-on, technical, tactical focused field manager responsible for the daily operation and direction of an assigned regional Risk Management territory. Primary responsibilities include directing daily field operations of designated Risk Management Consultants, supporting initiatives and directives from the Director of Risk Management, and the implementation and execution of policies and procedures designed to increase departmental efficiencies, provide stellar customer service to all internal and external stakeholders, and improve overall loss results. The RMRM is responsible for designated staffing and performance management, all manner of internal/external stakeholder training and Continuing Education, and overall performance of the assigned Risk Management team.

Our success is rooted in teamwork and the way we care for the people we work with and serve. This field-based role allows you to set your schedule from a home office, with approximately three to four days per week in the field and overnight travel as needed. You will also travel to our Raleigh office for meetings and company events up to four times per year. We are seeking candidates who reside within our footprint, including the North Carolina, South Carolina, Virginia, Maryland, Tennessee, Mississippi, and Florida areas.

Your WORK as a Risk Management Regional Manager will make a difference by:

• Recruit, select, develop, and coach Risk Management Consultants through frequent interaction via field co-travels on selected medium/large accounts and to agents.
• Direct the delivery of value-added Risk Management services to policyholders, agents, insureds, and prospective policyholders.
• Monitor, analyze, and report on loss trends and class code profitability. Develop recommendations to improve loss frequency and severity.
• Partner with Underwriting, Claims, Marketing, and other functions to implement proactive solutions for improving loss results and enhancing the Risk Management brand to internal and external stakeholders.
• Ensure top performance of designated consultants through ownership and implementation of the field quality analysis program. Work with the RMTM to monitor trends, develop necessary training and deliver effectively.
• Promote and develop high levels of customer service in the decentralized, customer facing Risk Management organization.
• Conduct accident investigations on selected, potentially high exposure claims.
• Represent company in Home Builders Association (HBA) meetings and events.

Travel Requirements

• Our consultants, clients, agents, and brokers are located in a nine-state area from Maryland to Mississippi, requiring the Risk Management Regional Manager to travel out of town 25%-50%, and occasionally more. Normal duration for remote client visits is 1-2 nights away from the RMRM’s home office.

Skills to get the JOB done RIGHT:

• Bachelor’s degree and at least 5 years of insurance, risk management, claims and industry experience; or an equivalent combination of education and experience.
• Must be able to communicate effectively, both written and verbally, with all levels of the organization and its business partners.
• Previous experience leading a team of customer facing professionals.
• An excellent understanding of underwriting claims and risk assessment principles.
• An exceptional understanding of insurance company home office management processes, issues, and requirements.

Your Employee Experience at Builders Mutual

At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up authentically, support one another, and take pride in what we’re building together.

We support you with:

• Competitive compensation and a performance bonus program
• Comprehensive benefits that support your wellbeing today and your future tomorrow
• 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
• 37.5 hour work week, including Fridays ending at 2:30 PM
• Professional development through Builders University
• Everyday Wins recognition with swag and extra time off
• 8 paid Volunteer Time Off (VTO) hours to give back

LIFE at Builders Mutual

• Collaboration | You are part of a team working together to reach a common goal.
• Empowerment | You will feel trusted, valued, and given the resources to be successful.
• Flexibility | You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact | You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.