Risk Management Coordinator/Patient Advocate

The Pavilion at Williamsburg Place, Inc.; United States; On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Continued education provided

Tuition assistance $3,000/year

Medical/Dental/Vision after 30 days

Flex pay – daily pay option

PTO package

Much more

Job summary

The Pavilion at Williamsburg Place in Williamsburg, VA is seeking a Risk Management Coordinator/Patient Advocate to support the Risk Management and Quality Improvement department. This role focuses on regulatory compliance, incident tracking, and documentation to improve patient safety and accreditation readiness.

The position involves coordinating with department directors, processing documents for committees, and maintaining policy manuals and data systems.

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in a clinical healthcare field preferred.
• One year experience with Joint Commission/CARF accreditation preferred in a compliance or risk role.
• CPR and de-escalation and restraint certification required.

Responsibilities

• Assist in maintaining accreditation compliance and safety goals.
• Facilitate document processing between managers and committees.
• Record and maintain meeting minutes and risk management docs.
• Keep policy manuals and databases updated (electronic and physical).
• Support compliance initiatives including state licensing and CMS requirements.
• Analyze incident reports to support PI data collection and reporting.
• Track projects across the facility and assist directors as needed.

Skills

Regulatory compliance

Patient advocacy

Documentation

Data entry

Project coordination

Education

High school diploma

Associate or Bachelor’s in healthcare

Tools

EHR systems

Policy manuals

Job description

Risk Management Coordinator/Patient Advocate | The Pavilion at Williamsburg Place | Williamsburg, Virginia

About the Job:

The Pavilion is looking for a Risk Management Coordinator/Patient Advocate to join their team!

• -$31-34 Base Pay
• Complimentary Continued Education
• -$3000 per year Tuition Assistance
• Medical, Dental & Vision after 30 days
• Flex Pay-Daily pay option
• PTO package
• Much more!

Purpose Statement:

The Risk Management Coordinator provides administrative support activities for the Risk Management and Quality Improvement department in implementing effective projects as needed and record keeping systems/data entry. The Coordinator is responsible for ensuring compliance of all regulatory agency requirements. Assists Department Directors and staff to meet compliance with facility policies and procedures and regulatory and accrediting agencies.

Roles and Responsibilities:

• Assists in maintaining accreditation compliance, patient safety goals and other state or licensing requirements.
• Facilitates document processing between managers and committees.
• Records and maintains committee meeting minutes, performance improvement and risk management documentation.
• Maintains updated policy and procedure manuals and electronic and physical database.
• Assists in project implementation and system-wide education and compliance initiatives including compliance with State Licensing and CMS regulatory requirements.
• Maintains and analyzes incident reports to support PI data collection and reporting needs and direction.
• Tracks projects as assigned throughout the facility, which may include but is not limited to quality council, policies and procedures, safety committee, departmental monitors, board monitors and graphs.
• Assists Department Directors and staff as needed to maintain compliance with regulatory guidelines and policy implementation.

Education/Requirements

• High school diploma or equivalent required.
• Associate’s degree or Bachelor’s degree within a clinical healthcare field such as nursing or counseling preferred.
• One year experience with Joint Commission/CARF accreditation preferred and working in a compliance or risk capacity.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).

The Pavilion at Williamsburg Place is an EOE.

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