Risk Control Consulting Director, Healthcare

CNA; United States; Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA is seeking a Risk Control Consulting Director-Healthcare to lead risk control strategy and underwriting support across Allied Healthcare and Life Science segments. The role requires deep expertise in clinical, regulatory, professional liability, and product liability exposures, with a focus on Life Sciences and product liability for pharma, biotech, and medical devices.

This individual contributor position emphasizes enterprise leadership, technical excellence, and the ability to mentor

Qualifications

• Bachelor’s degree in Nursing, Pharmacy, Biomedical Engineering, Healthcare Administration, Life Sciences, Risk Management, or related field.
• 10+ years of experience in healthcare risk management, professional liability, life sciences quality systems, medical device safety, pharmaceutical operations, insurance risk control or related disciplines.
• Professional designations such as RN, PharmD, MPH, ARM, CPCU, CPHRM, CPHQ, RAPS, RAC, ASQ, CQA, or equivalent.

Responsibilities

• Performs onsite or virtual risk evaluation and consultative risk improvement services on the most complex accounts.
• Controls loss exposure and costs and ensures underwriting profit through risk determination for underwriting.
• Assesses customer's program needs and develops a customized strategy and implementation plan.
• Manages the delivery of evaluative and consultative services.
• Partners with underwriting to provide information for risk evaluation and assessment.
• Participates in development and implementation of risk control policy and strategy.

Skills

Risk evaluation

Underwriting support

Communication

Analytical skills

Travel readiness

Client advisory

Industry knowledge

Public speaking

Risk control concepts

Education

Bachelor’s degree in Nursing

Healthcare-related degree

Experience in healthcare risk management

Tools

Microsoft Office Suite

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

The Risk Control Consulting Director-Healthcare serves as an enterprise leader responsible for advancing risk control strategy, technical excellence and underwriting support across Allied Healthcare and Life Science business segments. This individual contributor is responsible for the assessment, evaluation, and delivery of complex risk control consulting services addressing the most challenging clinical, operational, regulatory, professional liability, and product liability exposures. This role will also provide a centralized source of expertise for Life Sciences, particularly in the area of product liability involving pharmaceutical manufacturers, biotechnology firms, medical device companies, and other life sciences organizations.

Job Description Essential Duties & Responsibilities

• Performs onsite or virtual risk evaluation and consultative risk improvement services on the most complex and/or sophisticated accounts.
• Controls loss exposure and costs and ensures underwriting profit through risk determination for underwriting.
• Assesses customer's program needs and develops and executes a customized strategy and supporting implementation plan.
• Manages the delivery of direct evaluative and consultative services.
• Partners with underwriting and other areas to provide information for risk evaluation and assessment on the most complex and/or sophisticated risks.
• Participates with senior management in the development and implementation of risk control policy, marketing and business strategy.
• Develops and maintains business relationships with internal and external business partners.
• Provides account coordination of risk control services for multinational and global insured accounts.
• Identifies opportunities for new products and services.
• Provides expertise in specialized area such as allied healthcare, facilities and providers.
• Mentors less experienced risk control staff and other functional areas.
• May participate in the development and presentation of education and training programs.
• Stays up to date on risk control issues and regulations, industry activity and trends.
• May represent the company in industry trade groups.

Reporting Relationship

Director or above

Skills, Knowledge and Abilities

1. The highest level of technical and industry specific expertise, risk control evaluation and assessment skills and knowledge of insurance and risk control principles, practices and procedures.
2. Excellent communication, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners.
3. Excellent analytical and problem-solving skills, with the ability to manage multiple projects.
4. Ability to deal with ambiguous situations and issues.
5. Creativity in resolving unique and challenging business problems.
6. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
7. Knowledge of Microsoft Office Suite and other business-related software.
8. Ability and willingness to travel.
9. Demonstrated thought leadership, technical writing, and public speaking capabilities, with industry presentation experience highly desirable.

Education and Experience

• Bachelor’s degree in Nursing, Pharmacy, Biomedical Engineering, Healthcare Administration, Life Sciences, Risk Management, or related field.
• 10+ years of experience in healthcare risk management, professional liability, life sciences quality systems, medical device safety, pharmaceutical operations, insurance risk control or related disciplines.
• Professional designations such as RN, PharmD, MPH, ARM, CPCU, CPHRM, CPHQ, RAPS, RAC, ASQ, CQA, or equivalent.

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [e-mail]

At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work.

At CNA, we are committed to advancing a culture of inclusion - one that attracts talent from all walks of life, fosters respect and collaboration, and enables all of our colleagues to do their best work.

At CNA, we have a long standing commitment to the diverse communities in which we live and work.

We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow.

Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.